Is Amerstone Inn & Event Center pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 18 lbs per pet. There's a fee of USD 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Amerstone Inn & Event Center?

Self parking is free at this property.

What time is check-in at Amerstone Inn & Event Center?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

Where is Amerstone Inn & Event Center located?

Located in Northeast Heights, this hotel is within 6 mi (10 km) of ABQ Uptown, Tingley Coliseum, and Kirtland Air Force Base. University of New Mexico Hospital and University of New Mexico are also within 6 mi (10 km).

Amerstone Inn & Event Center Reviews, Deals & Photos 2025

6/10 Okay

Chanel

2021/10/21

Stayed 1 night in Oct 2021

2/10 Terrible

Jena

2021/10/15

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross.

Really, really dirty. Bad area. Didnt even check my ID when i checked in. Door to the building we were in was broke so ANYONE could get in. Mad drug addicts/dealers walking through and living there. Literally saw a drug deal go down in the building next to ours. Dont stay here unless you have to.

Stayed 1 night in Oct 2021

10/10 Excellent

Monique

2021/10/8

Stayed 1 night in Oct 2021

2/10 Terrible

Ruby

2021/10/7

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible! Flea infested. Nothing like pictures

I would not recommend at all. Drug addicts everywhere. Hotel is nothing like the pictures. Flea infested. Blood and hairs on the pillows. Carpet of hallway and room smells like pee. Ac doesnt work at all. Very bad area. Were told to not leave anything in the vehicle. If i could get my money back i would. Spent about 1000 dollars to get bit by fleas.

Stayed 4 nights in Oct 2021

2/10 Terrible

Verified traveler

2021/10/7

Liked: Staff & service

Disliked: Property conditions & facilities

So terrible we didn’t stay

This was the worst hotel experience I’ve ever had-we ended up requesting a refund and finding a different hotel. Our first room was behind a broken security door that didn’t lock. When I went to take a shower, I discovered there was no knob with which to turn on the water. I called the front desk, and the attendant brought us new room keys and moved us down the hall. This second room had tape marking spots on the ceiling that needed repair. When I went to the bathroom in this new room, I stepped in a puddle of standing water in front of the bathroom door. I tried to turn in the bathroom light to get a better look, but the light was so dim as to be nonfunctional. I called the front desk again. The manager brought up towels to put on the floor and gave us the choice of moving to s new room or staying in the current room with extra towels on the wet spot. We opted for a third room and packed up our luggage and young child for the second time. The third room seemed fine until my husband went to brush his teeth. When he turned on the faucet, he noticed large black flakes in the water. By now it was late, we were all tired, so we requested a refund and left. The desk clerk and manager were both pleasant, and I appreciate their effort, but that did not make up for the poor facilities.

Stayed 2 nights in Oct 2021

4/10 Poor

Kendric

2021/10/6

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Nice room, but cable service was not good. Picture was not clear.

Stayed 1 night in Oct 2021

8/10 Good

Gregory

2021/10/6

Liked: Staff & service

Alright for the price.

I couldn’t turn on the Air Conditioner.

Stayed 1 night in Oct 2021

6/10 Okay

nathan

2021/10/5

Only place available

First of all...trying to find Amerstone was challenging enough, since there was no sign out side the building. Not sure if it's under new management and they're still changing there look. But, it still reads Ramada Inn. The room was not as the picture appears. The room smell of mildew. Restroom door would not close. The outer door down lock down the hall was held up with duct tape and the door would not close while you were inside.

Stayed 1 night in Oct 2021

8/10 Good

shawn

2021/10/4

Liked: Staff & service

Stayed 1 night in Oct 2021

2/10 Terrible

Alejandro

2021/10/3

Stayed 1 night in Oct 2021

8/10 Good

Marcus

2021/10/3

Stayed 1 night in Oct 2021

10/10 Excellent

Vanessa

2020/4/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

4/10 Poor

Pb, Colorado Springs

2020/3/25

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel location is in a very bad ares. Drug dealers and homeless everywhere. Really sad.

Stayed 1 night in Mar 2020

6/10 Okay

Erabella

2020/2/28

Liked: Cleanliness, staff & service, room comfort

The first room they placed us in smelled like a smokers room although the room was marked “no smoking”. They moved us next door and it didn’t reek of smoke. When we walked in, the smoke detector was on the table and I immediately called to let me know. She said she would report it the next morning but no one ever came to repair it. Minnie the cook who prepared our breakfast was sweet and accommodating. The temperature in the dining area was unusually cold and I had to wear my coat while I had breakfast. The only entrance to the rooms is through the front door which is locked at 11:00 pm. We had to call a number on the front door so that someone could let us in.

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

2020/2/25

Stayed 1 night in Feb 2020

4/10 Poor

Brandi

2020/1/4

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019

8/10 Good

Tracy

2019/10/20

Liked: Cleanliness, staff & service, room comfort

The room had some unfinished fixtures. A 3 prong plug forced into a 2 prong

Stayed 1 night in Oct 2019

4/10 Poor

William

2019/10/18

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

2019/10/18

Liked: Cleanliness, staff & service

Disliked: Amenities

Staff was great. Fitness center was disappointing as nothing worked. Breakfast hours ended too early.

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

2019/10/16

Liked: Cleanliness, staff & service

Stayed 2 nights in Oct 2019

8/10 Good

Janice

2019/10/16

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2019

4/10 Poor

Marshall-King

2019/10/16

Disliked: Cleanliness, staff & service, property conditions & facilities

First was put in a non-smoking room that some one had smoked in. They offered to Fabreeze the room. Transferred to another room. The one day we allowed them to clean the room it was only half cleaned. One out of two beds made, sink never washed and toilet had rings.

Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

2019/10/14

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

Carpet dirty.. in need of repairs. Bad neighbors. Poor tasting water

Stayed 1 night in Oct 2019

4/10 Poor

Utahna

2019/10/13

Disliked: Cleanliness, property conditions & facilities, room comfort

Not so good! The carpets were disgusting.

Stayed 1 night in Oct 2019

2/10 Terrible

Amie

2019/10/11

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waste your money!

I should have read the warnings of others. The room looked NOTHING like the picture. It was VERY old, the lock was broke on the door, and I felt as though I'd leave with some sort of disease or bugs. I did not feel safe AT ALL and ended up moving furniture in front of the doors. I had to work the following morning and was told the internet would be working, but it was not and I had to miss work. When people are travelling for work the internet should be in working order. I brought it to the manager's attention and let him know how much I travel to the area. He assured he was going to call Comcast and get back with me, but never did. The $50 some dollars that the front desk said I'd have to pay turned out to be $75. Also, the breakfast is made to order, so if you are in a hurry forget about eating.

Stayed 1 night in Oct 2019

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Amerstone Inn & Event Center

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Standard Double Room, 2 Queen Beds, Non Smoking

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Standard Double Room, 1 King Bed, Non Smoking

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