Located in the heart of the city, ZENAO Appart'hotel Albi offers a vibrant retreat. Enjoy a cup of coffee at the on-site cafe, take advantage of dry cleaning services, or simply unwind on the sunny terrace with free WiFi and newspapers.
Located in Albi, ZENAO Appart'hotel Albi is in the city center. Laperouse Museum and Toulouse-Lautrec Museum are cultural highlights, and some of the area's attractions include Cap'Découverte and Centre Culturel Jean-Baptiste Calvignac. Visit our Albi travel guide
Along with a coffee shop/cafe, this smoke-free aparthotel has self parking and concierge services. WiFi in public areas is free. Other amenities include dry cleaning and free newspapers. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a sitting area, and an electric kettle.
ZENAO Appart'hotel Albi offers 20 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.
This Albi aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.
Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: EUR 7 per person
A coffee shop/cafe
Bedrooms
Bedroom
Bedsheets provided
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Living spaces
Separate sitting area
Entertainment
Flat-screen TV with cable channels
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Comfort
Heating
Pets
Pet friendly
One pet total
Fee: EUR 5 per accommodation per night
Service animals exempt from fees
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Smoking not allowed
Services and conveniences
Concierge services
Daily housekeeping
Electrical adapters
Free newspapers in lobby
Iron/ironing board on request
Limited-hour front desk
Location highlights
In a historical district
In the city center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Fire extinguisher
General
20 units
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: EUR 5 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 10
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 5 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total pets
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.35 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 7 per person
Self parking fee: EUR 5 per day
Pet fee: EUR 5 per accommodation, per night
Service animals are exempt from fees
Late check-in fee: EUR 5 for check-in between 8:00 PM and 10:00 PM
Late check-out fee: EUR 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
ZENAO Appart'hotel Albi Aparthotel
ZENAO Appart'hotel
ZENAO Appart'hotel Albi
ZENAO Appart'hotel Albi Albi
ZENAO Appart'hotel Albi Aparthotel
ZENAO Appart'hotel Albi Aparthotel Albi
Frequently asked questions
Is ZENAO Appart'hotel Albi pet-friendly?
Yes, this property allows pets (limit 1 total). There's a fee of EUR 5 per accommodation, per night. Service animals are exempt from fees.
How much is parking?
Self parking is available for EUR 5 per day.
What time is check-in at ZENAO Appart'hotel Albi?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available from 8:00 PM–
10:00 PM for a fee of EUR 5.
What time is check-out at ZENAO Appart'hotel Albi?
Check-out is at 11:00 AM. Late check-out is available for EUR 10 (subject to availability).
Where is ZENAO Appart'hotel Albi located?
Located in the heart of Albi, this aparthotel is within a 15-minute walk of Albi Old Town, Saint-Salvi Collegiate Church, and Maison du Vieil Alby. Albi Cathedral and Toulouse-Lautrec Museum are also within 15 minutes. Albi-Ville Station is 19 minutes by foot and Albi Madeleine Station is 24 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
ZENAO Appart'hotel Albi Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
6.4
Location
8.0
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 7 out of 21 reviews
10 - Excellent
7
Rating 8 - Good. 9 out of 21 reviews
8 - Good
9
Rating 6 - Okay. 4 out of 21 reviews
6 - Okay
4
Rating 4 - Poor. 1 out of 21 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 21 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Alexandre
2020/12/9
Liked: Cleanliness, amenities, property conditions & facilities, communication
Bon séjour, le rapport qualité prix est très intéressant, la chambre était très propre, neuve et spacieuse. Le personnel attentionné et l'hôtel relativement bien situé vis à vis du centre-ville.
Alexandre
Stayed 1 night in Aug 2020
10/10 Excellent
Christelle
2020/8/31
Liked: Cleanliness, room comfort
Super sejour
Notre sejour s est tres bien passé.
Le studio etait parfait, tres belle deco.
Beau volume bien agencé.
Le monsieur de la reception a ete tres agreable.
Le parking est un plus.
Christelle
Stayed 1 night in Aug 2020
8/10 Good
Sylvain
2020/8/16
Liked: Cleanliness, room comfort
Weekend
Propreté irréprochable ainsi que literie excellente.Il y avait tt le nécessaire. Par contre déçu que nous amis n'avait pas le droit de nous attendre dans notre chambre. Chambre très bien insonorisées.
Surpris du concept .
Sylvain
Stayed 1 night in Aug 2020
6/10 Okay
Olivier
2020/8/14
Liked: Cleanliness
Disliked: Room comfort
Juste correct.
Points positifs : Le monsieur à l'accueil est très aimable et serviable, le centre ville est à quelques minutes à pied. Le concept de mélange "anciens" et "touristes" est sympa.
Points négatifs : chambre mal agencée et équipements insuffisants :
- pas de rideaux au fenêtres : obligés de dormir stores baissés,
- vaisselle et couverts au strict minimum (un "saladier" de la taille d'un bol pour deux par exemple),
- wc suspendus trop haut : du coup, sur la pointe des pieds quand on est assis dessus...c'est désagréable !
- douche absolument pas pratique : aucune tablette support, pas de suspension pour le pommeau, et inondation garantie vu qu'il n'y a ni rideau ni paroi...
- pas de clim, juste un ventilateur (trop petit et bruyant)
- balcon au dessus de la fenêtre : occupante en pleine conversation téléphonique à 7H30 du mat...
Bref, un séjour seulement "passable" bien loin des louanges exagérées des avis sur cet établissement...
Olivier
Stayed 10 nights in Aug 2020
4/10 Poor
fragey
2020/7/26
Liked: Cleanliness, room comfort
Pas Top
Pas de clim, pas de vue sur la ville mais sur d'autres chambres. Accueil pas très agréable. Grande chambre certes mais j'aurai préféré plus petit avec plus de confort.
fragey
Stayed 1 night in Jul 2020
8/10 Good
Pantaleon
2020/7/12
Liked: Cleanliness, room comfort
El apartamento está muy bien y a 6 min. caminando del centro.
Lo único no tan agradable era la ducha que no llegaba más alta de un metro y no se calentaba.
Pantaleon
Stayed 1 night in Jul 2020
10/10 Excellent
Emmanuel
2020/7/12
Liked: Cleanliness
RESIDENCE CALME
APPARTEMENT SPACIEUX
POUR ETRE PARFAIT: A REVOIR
LITERIE TROP DUR
WIFI: TRES TRES MOYENNE
Emmanuel
Stayed 4 nights in Jul 2020
10/10 Excellent
Jerome
2020/7/5
Liked: Cleanliness, room comfort
Parfait
Des appartements spacieux, clairs, bien équipés et propre
Parfait ⁰
Il est à préciser que ces chambres se situent dans une maison de retraite, donc une impression dès l'entrée d'arriver dans un hôpital…Chambres spacieuses et très confortables.
Il est noté sur le site que le parking est gratuit mais c'est faux : j'ai payé 52,14€ de parking pour 2 nuits.
le séjour c'est très bien passé, l'appartement très propre, très agréable seul problème le bruit de la rue...en plus il faisait très chaud donc très difficile d'aérer pendant la nuit.
Seul bémol, on doit fermer complètement la porte de la salle de bain car on peut être vu d’un autre appartement.
Juste ça
Verified traveler
Stayed 2 nights in Jun 2019
6/10 Okay
serge
2019/4/21
Disliked: Cleanliness, staff & service
j'ai passé 3 nuits dans cet hôtel, la chambre n'a pas été faite la deuxième nuits !!
pas de rideaux à la douche, inondation assurée à chaque douche, aucune tablette dans la douche, les produits trainent par terre, tl serait temps de revoir les matelas, celui de ma chambre avait un trou au milieu, pas toujours agréable pour dormir .