Good stay with lots of activities to indulge the guests and make their stay more comfortable
Deepak
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Prema
2023年12月22日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Luxurious property in backwaters
Stayed here for a night during our Kerala trip. The property is very well maintained and all rooms had a backwater view. The check in was smooth. There were a lot of complimentary and paid activities. We did the sunset cruise and did a paid shikara ride for 2 hours. The bf buffet was good. Wi-Fi worked fine. The stay was value for money. Wish we could stay longer. Next time maybe
Prema
於 2023 年 12 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2023年12月18日
喜歡:員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 12 月住了 2 晚
10/10 有夠讚
Ankit
家庭旅遊
2023年9月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love the property and overall experience!!
Ankit
於 2023 年 9 月住了 2 晚
10/10 有夠讚
manoj
家庭旅遊
2023年8月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great scenic locstion
manoj
於 2023 年 8 月住了 1 晚
4/10 不太好
Arpita
團體旅遊
2023年8月16日
不喜歡:整潔度、員工素質和設施服務
This is a 5 star property only due to location.
The service was very poor and disappointing.
1. In the dinner buffet, the food was spilled on floor and no one came to clean it even after saying 2-3 times.
2. We were not served rotis/breads even after waiting for 20-25 minutes and all the vegetables is our plate became cold till then.
3. We got water and cutlery after asking thrice for it, which should be kept in advance ideally.
4. In the room service, we got the wrong drinks 3 times.
5. In the breakfast buffet, there were very few options to eat and the cutlery problem was the same. We had only 2 spoons amoung 4 members and noone gave as they busy with other stuff.
6. We asked for interconnected rooms 10 days before check-in and the staff confirmed it too. But, noone gave it at the moment and the reception guys denied that the info. wasn't passed to them.
7. The wifi signal was very poor and we were dependent on mobile data throughout our stay.
Due to long weekend, the property was sold out and they were not able to manage even the basic things. There was hustle and bustle everywhere within the staff and they didn't have a second to listen to you. It was a terrible experience and we won't recommend it.
COMPLETE MONEY WASTAGE.
Arpita
於 2023 年 8 月住了 1 晚
6/10 一般般
Nina
2023年8月12日
Nina
於 2023 年 8 月住了 2 晚
8/10 不錯哦
raja
家庭旅遊
2023年6月29日
喜歡:整潔度和住宿環境和硬體
Good stay - for morning walking wonderful space - overall food quality is ok - toilet flush system has to be changed
raja
於 2023 年 6 月住了 2 晚
2/10 很糟糕
Dominic
家庭旅遊
2023年5月20日
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Stay away from this property.
Damp rooms, broken air conditioner, mediocre buffet breakfast.
We thought of leaving after being shown to our room but decided against it because this was our last stop.
Only good thing to say was the complimentary boat ride and the service.
Was told that all other rooms were booked by a travel group.
The air conditioner in our room was broken and kept leaking water on the floor and making loud noises. Had to wake up every few hours in the night to turn off. Almost no Wi-Fi connectivity either. 2 star property at best. Totally not worth the money.
Dominic
於 2023 年 5 月住了 1 晚
10/10 有夠讚
Benjamin
2023年3月10日
喜歡:整潔度、員工素質和住宿環境和硬體
It is the best family resort that I have stayed in Kerala