4/10 Poor
Tye
2021/3/29
Disliked: Staff & service, property conditions & facilities, room comfort
ICE COLD ROOMS, MUST PAY FOR HEAT IN WINTER.
The check in was a bit difficult has a miscommunication with the person at front desk but all worked out well.
However everything after that was down hill.
#1 it is the end of March 21+ outside yet the rooms are ICE COLD I could not sleep at all. Went down to ask for heat and they want almost the same price for the hotel to allow you to be warm (you must pay for heat).
normally I can sleep without heat but the floors and the rooms here are so cold I could not even sleep.
I am Canadian and I know cold so you can imagine how cold the rooms were.
The night worker was so rude and refused to give me the remote for heat unless I pay.
I've never been to a hotel where they refuse there guests heat. ESPECIALLY CONSIDERING IT IS STILL WINTER.
THE TWO SINGLE Beds is a joke for someone who is any bigger then 5'11 my feet hang off and I have no room to move.
The bedding and sheets/blanket do not heat you up
If I include the air conditioning price I can go to an all inclusive hotel in alanya with heat and wifi and breakfast and be warm when I sleep.
Look at other options because this one is not the place to go if your looking for hospitality and compassion.
To make someone pay extra to be able to sleep in your hotel comfortably is pretty disgusting in my opinion.
Air condition I understand you must pay for.
But heat in the winter??? No mam.
Checked in at 2 pm and checking out ASAP for a new hotel where I can actually sleep and not be freezing cold.
Tye
Stayed 1 night in Mar 2021
