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Reviews of Home2 Suites By Hilton Alamogordo White Sands

2.5 out of 5
Home2 Suites By Hilton Alamogordo White Sands
3450 Mesa Village Drive, Alamogordo, NM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 156 out of 209 reviews" "
Rating 8 - Good. 30 out of 209 reviews" "
Rating 6 - Okay. 10 out of 209 reviews" "
Rating 4 - Poor. 3 out of 209 reviews" "
Rating 2 - Terrible. 10 out of 209 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

chris

Liked: Property conditions & facilities
Always a wonderful experience.
Stayed 2 nights in May 2024

10/10 Excellent

steffenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location were great.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice since it is relatively new. Beautiful view of the mountains. Which it being new was kinda by itself with the surrounding properties or yet developed.
Stayed 1 night in May 2024

10/10 Excellent

Gabriela, Richmond

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Would stay here again for sure!
Stayed 2 nights in Apr 2024
Response from Brandi on 2024/5/12
Thanks for staying with us. We appreciate your feedback

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brandi on 2024/5/12
Thanks for your rating on your recent your stay with us. We appreciate your feedback and hope to welcome you again.

10/10 Excellent

Eric

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice looking.
Stayed 1 night in Apr 2024
Response from Brandi on 2024/5/12
Thanks for your review on your recent your stay with us. We appreciate your feedback and hope to welcome you again.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Newer area. Close to family and friendly staff.
Stayed 1 night in Apr 2024
Response from Brandi on 2024/5/12
Thanks for your review on your recent your stay with us. We appreciate your feedback and hope to welcome you again.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was smooth with Betty, who was very informative about what the area offered. Her professionalism was most appreciated and the hotel offered a very comfortable, clean stay. I wouldn't hesitate to stay there again!
Stayed 1 night in Apr 2024
Response from Brandi on 2024/5/12
Thanks for your review on your recent your stay with us. We appreciate your feedback and hope to welcome you again.

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still building.
Stayed 1 night in Apr 2024

10/10 Excellent

Samanth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very close to white sands NP
Stayed 1 night in Mar 2024

10/10 Excellent

Karen, North Port

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dog and I have been on a cross country journey. It was time for a two day stay to do laundry and give my old canine a rest. I chose this hotel to put me close to White Sands. My brother trained here on back in the mid 1980’s and loved the area. The front office staff (Sarah and Jason) were most friendly and accommodating. The suite and bed were exactly what we needed. Thank you!
Stayed 2 nights in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The property and service was good!
Stayed 2 nights in Mar 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

10/10 Excellent

Wendy

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new property. Our suite had a full size fridge, microwave and even a dishwasher!! It was clean and easy to find and park. Two things to note: the pet fee is now $75 per pet (not $125 refundable as in property description), a little expensive for one night but it was comfy and convenient. Second is the check out time is 11am not noon according to the hotel information. We were a little late leaving but no one seemed to mind.
Stayed 1 night in Mar 2024

10/10 Excellent

Amee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing ! Very helpful! Very friendly !!! Loved staying here!!!

8/10 Good

Abhishek

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice and clean. But please improve breakfast, totally disspointed. Keep hot breakfast please, everything is frozen cold, not even a banana, less options. Not good at all.
Stayed 1 night in Feb 2024

8/10 Good

Monica

Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Traveled with partner
Very nice
Stayed 2 nights in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lane

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Brand new rooms. It was like a small apartment. I didn’t have to make a bunch of plastic and styrofoam waste because there was a fully stocked kitchen.
Stayed 1 night in Dec 2023
Response from R. Anderson, GM on 2024/1/31
Thanks for the great review and sharing your experiencewith us!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from R. Anderson, GM on 2024/1/31
Thank you for your review!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from R. Anderson, GM on 2024/1/11
Thank you for your review!

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from Rachel Anderson, GM on 2024/1/11
Thank you for taking the time to share your review!

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rachel Anderson, GM on 2024/1/11
Thank you for your review!

10/10 Excellent

Aïssatou

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks!
Stayed 1 night in Dec 2023
Response from Rachel Anderson, GM on 2024/1/11
Thank you for the review! We greatly appreciate the feedback!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, with Sleds for White Sands
Suite was spacious with lots of counters and cabinets and a fully functional kitchenette. Breakfast was very good and there was a hot cocoa station. The hotel offers sleds to use at White Sands. Only negative was shower took a very long time to heat up.
Stayed 1 night in Dec 2023
Response from Rachel Anderson, GM on 2024/1/11
Thank you for sharing your review, we greatly appreciate the feedback. Take care!

6/10 Okay

elma

Liked: Staff & service, property conditions & facilities
Rooms and hotel were very clean and new. However, I am unhappy and would not stay here again due to breakfast not having food by 9:30am. Breakfast foes until 10am but food ran out by 9:20. Also no water.
Stayed 1 night in Dec 2023
Response from Rachel Anderson, GM on 2024/1/11
Thank you for taking the time to share your review with us. We are sorry to hear that your stay wasn’t enjoyable due to breakfast. During your stay we did experience a delay in our food truck delivery resulting in us having very minimal food until later that morning. We did however keep breakfast open until 11am to accommodate the delay in delivery and still serve the breakfast our guests have come to know and love! We do hope you choose to stay with us in the future should your travels bring you through Alamogordo again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be staying here regularly.
My stay was great. The place is clean and the room very clean and comfy. Couldnt have asked for better. Staff were friendly and on top of things.
Stayed 1 night in Dec 2023
Response from R. Anderson, GM on 2023/12/29
Thank you so much for your feedback and sharing your experience with us!

10/10 Excellent

Yuanming

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from R. Anderson, GM on 2023/12/29
Thank you for feedback!

10/10 Excellent

Jiaying

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from R. Anderson, GM on 2023/12/29
Thank you for sharing your feedback with us.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from R. Anderson, GM on 2023/12/29
Thank you for the great review!

10/10 Excellent

SunHwa

Stayed 1 night in Dec 2023
Response from R. Anderson, GM on 2024/1/31
Thank you for your review!

10/10 Excellent

Song, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Dec 2023
Response from R. Anderson, GM on 2023/12/29
Thank you for feedback!

10/10 Excellent

Shawn

Traveled with group
New and very clean
Stayed 1 night in Dec 2023
Response from R. Anderson, GM on 2023/12/29
Thank you for feedback!

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from R. Anderson, GM on 2023/12/29
Thank you for feedback!

8/10 Good

Nereyda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went well.
Stayed 1 night in Dec 2023
Response from R. Anderson, GM on 2023/12/29
Thank you for feedback!

10/10 Excellent

SAMUEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and comfortable. Breakfast was better than most hotels. Hot cocoa bar was a nice little touch for the evenings.
Stayed 1 night in Nov 2023
Response from Rachel Anderson, GM on 2024/1/11
Thanks for the great review and feedback!

10/10 Excellent

Dorian

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
First time staying at a 2 Suite. This one in Alamorgordo was by itself in a dirt field. Nobody at desk for check in or check out. Great rooms. rooms were very spacious. Breakfast was more varied than most and all in all pretty good. Coffee, apples 24/7. I would definitely use them again if the price was right.
Stayed 1 night in Nov 2023
Response from Rachel Anderson, GM on 2024/1/11
Thank your for leaving us your feedback

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms. Everything works. Quiet, good area safe ...
Stayed 1 night in Nov 2023
Response from Rachel Anderson, GM on 2024/1/11
Thank you for the review!

10/10 Excellent

Marcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from R. Anderson, GM on 2023/12/29
Thank you for feedback!

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very clean and quite place
Stayed 1 night in Nov 2023
Response from Rachel Anderson, GM on 2024/1/11
Thank you for sharing your review with us.

10/10 Excellent

Luis, Brooklyn Park

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
At check in the guy was not friendly at all. That’s the only complaint. Everything else we really like it. Thanks
Stayed 1 night in Nov 2023
Response from Rachel Anderson, GM on 2024/1/11
Thank you for your feedback.

10/10 Excellent

Chang-Hun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and smooth check-in
Stayed 1 night in Nov 2023

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean.
Stayed 1 night in Oct 2023

8/10 Good

Katherine, Santa Fe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suite. Quiet.
Stayed 1 night in Oct 2023

10/10 Excellent

Amy

Stayed 1 night in Oct 2023

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for
Last hotel on our road trip. Cost a little more than the others, but well worth it. Nice large room, great selection at breakfast and well maintained building. Close to the highway and surrounded by dirt lots might be the only drawbacks.
Stayed 1 night in Oct 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Like: Clean property with friendly helpful staff; Wish: walkable restaurant options.
Stayed 1 night in Oct 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling with a tortoise
Home2Suites was just right for our vacation needs.
Stayed 2 nights in Sep 2023