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Reviews of Best Western Hotel Akersberga

3 out of 5
Best Western Hotel Akersberga
Storängstorget 14, Akersberga

Reviews

8.2

Very Good

Rating 10 - Excellent. 174 out of 520 reviews" "
Rating 8 - Good. 237 out of 520 reviews" "
Rating 6 - Okay. 84 out of 520 reviews" "
Rating 4 - Poor. 19 out of 520 reviews" "
Rating 2 - Terrible. 6 out of 520 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are a little small for American standards, and there is no fan. But that is pretty standard for hotels in this region. The windows do open though! The bed is comfortable. The rooms are clean. Management is friendly. The free breakfest is good. There is a light rail stop about 3 minutes walking distance from the hotel, and the shopping center next door has a supermarket with affordable prices. There is also an alcohol store, and the hotel has a resturant attached. The local police also monitor the square daily by car and on foot patrol so it a pretty safe place to stay. I would stay here again. Do note that the hotel room does not come with a fridge or way to heat up food, so you will have to eat out alot or eat precooked meals. Which you can do quite easily with so many shops and resturants bring in walking distance.
Stayed 11 nights in May 2024
Response from Anders on 2024/5/25
Happy to see that you liked the place, hope to see you again soon.

8/10 Good

Linda

Stayed 6 nights in Jan 2024
Response from Anders on 2024/3/25
Tack Linda för fint betyg.

10/10 Excellent

Jasna

Stayed 3 nights in May 2023
Response from Anders on 2023/5/13
Tack för fin recenscion det värmer i hjärtat.

6/10 Okay

Madelene

Stayed 2 nights in Mar 2023
Response from Anders on 2023/4/3
Tack Madelene,Tråkigt att vi inte levde upp till era förväntningar. Vad var det som ni inte var nöjda med?

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotell in a good location.
Stayed 1 night in Sep 2021

8/10 Good

B

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located
Very centrally locates, close to shopping, Center and communications. A bit small room but good for a night or two.
Stayed 1 night in Dec 2019
Response from Anders on 2020/1/6
Thank you for visiting. Warm regards The Public Hotel

10/10 Excellent

TANZEEM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable hotel .
Nice comfortable hotel as always , this was my third stay in this hotel . Very friendly & help full staff .
Stayed 4 nights in Oct 2019
Response from Anders on 2019/10/24
Thank’s a lot for your feedback. ❤️

2/10 Terrible

Robert, Denmark

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Do not go there unless you really have to. Smallest room I ever had in a European hotel. Innacessible by car (paid parking several hundred yards away). In addition to that that the staff was not really nice (spoke over the phone for a long time when we arrived in front of him). The room we got was ground floor with the obligation to keep the curtain closed as it is a sketchy neighborhood and people kept looking at us by the window. Breakfeast was ok but nothing special. Room was clean
Stayed 1 night in Sep 2019
Response from Anders on 2019/9/21
Thank you for your review, sorry that you didn´t like our place. We have different sizes of rooms and obviously you did reserve one of the smallest. The distance from the garage is 156 meters.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2018
Response from Anders on 2018/9/5
Tack för att ni valde att bo hos oss, vi uppskattar er feedback.

6/10 Okay

Verified traveler

Liked: Staff & service
The room was very small, no desk and no chairs. There was a deck outside our window where the smokers went, we had to keep the windows closed to keep the smoke from drifting into the room. The breakfast was mediocre. On the bright side the bathroom was comfortable and the shower excellent.
Stayed 4 nights in May 2018
Response from Bella on 2018/5/24
I'm sorry to hear that the smoke from the terass came in to your room! There should be No smoking signs up there soon. Thank you for staying whit us!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2018
Response from Paul, Reception on 2018/4/11
Tack för att du valde att bo hos oss. Vi uppskattar din feedback.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

8/10 Good

Susan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding Trip
I stayed 3 nights for a friend's Wedding, a perfect location.The staff were all welcoming and very helpful, Receptionist on Saturday dealt with a lot of requests and the Night Manager too! Breakfast is wonderful, very generous top marks! It would be good for guests to be greeted and, the breakfast explained. It would help to know the time the Kitchen closes in the evening - I went down on Sunday at 21:10 but the Kitchen was closed it says the Restaurant closes at 22:00. In would help to know what the information card in the bathroom. The Bed was extremely comfortable rooms are bijou. Bathroom is wonderful but bigger towels please! Great for Akersberga to have a hotel and the Restuarant too!

8/10 Good

Anders, Karlstad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rätt hotell till rätt pris vid rätt tillfälle.
Rätt hotell till rätt pris vid rätt tillfälle.

8/10 Good

Julie, Inverness

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay in clean modern hotel
Lovely quirky hotel with modern clean rooms with everything you need albeit rooms are small. We had adjoining rooms with our young children and were very comfortable. Nice breakfast and tea/coffee lounge facilities. Very nice shopping centre next door but not much else in the area. Regular trains to Stockholm centre only 2 mins walk away but journey 30-40mins - would choose somewhere closer if we returned.

6/10 Okay

Susan, Chislehurst

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
OK but not great
The Public Best Western is the only hotel in the area. We were visiting family. We were warned that the rooms were small so paid double and booked the suite. The suite was so small we were falling over each other trying to get ready for an important family event. I am not sure how big the other rooms were but if we went again I wouldn't waste money on the suite as didn't provide sufficient space anyway. Although the sheets looked clean, there were hairs on the bed and only one set of bath robes and towels. There were also a few hairs in the bathroom on the floor. A cleaning cloth was left behind the curtain. We informed the receptionist straight away upon arrival but no extra towels arrived. We informed them again first thing in the morning as we needed to shower and get ready. It was then sorted out straight away. Breakfast in the pub next door was really nice. Not a single staff member spoke to us to check our room number, greet us or inform us about the breakfast. The staff hide out the back in the kitchen. There was sparkling water in the room but it has a top that requires a beer bottle opener. We had to go next door again to reception who found a bottle opener. The hotel had a little coffee area on the ground floor which was available all the time. However, in the evenings it was full of people watching sport and shouting so not very relaxing. The pub serves very nice food in the evening. Overall OK, but disappointing lack of service and space.

10/10 Excellent

Ulf, Benidorm, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay!
The hotel is fantastic. The warm welcome I received made me feel great. I so wish this hotel was in the center of Stockholm, it would become my place of choice. The room was small, but very comfortable. Great coffee area with free gourmet coffee. People in Åkersberga are very friendly, especially the staff at this hotel. The breakfast had a great selection even for those of us that want low-cal and low-fat alternatives.

8/10 Good

Ana, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but with a disadvantagei
The hotel is hard to figure out at first since the reception is not in the building but once you see how things work, it is great. Wonderful breakfast! The location is the only drawback. Get a unlimited all transportation card because you will need it.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Cilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Josh K, San Jose, CA

normal hotel
The rooms are pretty modern looking, but they are very small. A/C also does not work very well when it's warm outside, but I think this is common for hotels in Sweden. There is a pretty decent restaurant in the same area as the front reception counter, also next to a small mall.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Smallest hotel rooms I've ever stayed in
Stayed at this hotel because it was close to where our friends live. The greeting was good and we liked the bar as it was quite unusual however when we got to our room we couldn't believe how small it was. We couldn't walk past each other without moving out of the way. There is hardly any hanging space and no drawers for clothes. We had to move a small stool to put our suitcases on the floor and leave our clothes in it. Fortunately we had to change hotels so checked out the next morning but we couldn't wait to get out if there! Generally the staff were pleasant apart from when my husband tried to order a glass of wine at last orders and the barman was very rude and then the staff were putting chairs on the tables next to us to try and get us out of the bar even though we were residents in the hotel. We would not recommend this hotel to anyone.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Memorable experience!
We loved this hotel! The staff was delightful and so was the breakfast! The area was quaint with great shops and close to great seaside spots!

10/10 Excellent

Verylikeawhale, Huddersfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting trip
The hotel is new, clean and tidy. The staff were extremely helpful on bus/train timetables. The lounge facilities were good - TV there was useful as our stay was during the World Cup - and tea/coffee available. The rooms were what one might call "snug"; you'd be hard pressed to do anŷthing other than walk sideways round the bed (comfy). Overall, pretty impressed. We stayed here as it was close to the light rail system and the trip in to Stockholm was about an hour.

6/10 Okay

Joakim

Liked: Staff & service
Disliked: Cleanliness
Hotell i Åkersberga
Bra sängar sedan är det inte mkt mer att säga. Frukost kan man önska sig mer av , samt renare i Frukostsalen
Stayed 1 night in Feb 2024
Response from Anders on 2024/3/8
Tack för din feedback Joakim.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Besöker detta hotell regelbundet! Trevligt hotell med trevlig personal, mitt i stan, nära till det mesta + Roslagsbanan.
Stayed 3 nights in Feb 2024
Response from Anders on 2024/2/27
Tack Peter,Tacksamma för fint betyg.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Anders on 2024/2/27
Tack för bra feedback.

8/10 Good

Hans

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024
Response from Anders on 2024/2/27
Tack för fint betyg

10/10 Excellent

Sanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personligt och trevligt hotell!
Jättetrevlig personal, personligt litet hotell. Finns en svit med bastu, väldigt prisvärd! Bra frukost.
Stayed 1 night in Feb 2024
Response from Anders on 2024/2/27
Tusen tack för fin feedback.

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Anders on 2024/1/27
Tack Karin,Det värmer.

10/10 Excellent

Thaworn

Stayed 1 night in Jan 2024
Response from Anders on 2024/2/27
Glädjer oss att ni var nöjd.

8/10 Good

Stefan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Bra boende!
Bra och trevligt hotell. Mycket trevlig personal! Ett stort plus var tillgång till Friskis och Svettis som låg intill.
Stayed 1 night in Jan 2024
Response from Anders on 2024/1/27
Tack för fint betyg

6/10 Okay

Fredrik

Traveled with family
Liked: Cleanliness, room comfort
Saknade strykjärn. Duschen var trasig (övre stril)
Stayed 1 night in Jan 2024
Response from Anders on 2024/1/27
Hej Fredrik beklagar att duschen inte var bra. Vi har påbörjat utbyte av de som inte funkar.Strykjärn finns tillgängliga i lobbyn.

10/10 Excellent

christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Anders on 2024/1/27
Tack för fint betyg

8/10 Good

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Anders on 2023/12/26
Tack för fint betyg det värmer.

10/10 Excellent

Thomas

Stayed 1 night in Dec 2023
Response from Anders on 2023/12/26
Tack för fin recension.

8/10 Good

Håkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Små rum
Stayed 1 night in Nov 2023
Response from Anders on 2024/1/2
Tack för fint betyg

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trevligt hotell med bra frukost.
Stayed 1 night in Nov 2023
Response from Anders on 2024/1/2
Tack för bra feedback

10/10 Excellent

Einar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Anders on 2023/12/26
Tack för fint betyg.

8/10 Good

Hans

Stayed 1 night in Nov 2023
Response from Anders on 2023/12/26
Vad roligt att ni var nöjda.

10/10 Excellent

Diana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Anders on 2023/12/26
Tack för värmande feedback.

6/10 Okay

Eva

Stayed 1 night in Oct 2023

8/10 Good

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Jan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Anders on 2023/10/14
Tack för fint betyg, det värmer.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppen som alltid!
Stayed 4 nights in Oct 2023
Response from Anders on 2023/10/13
Tack för fint betyg alltid lika trevligt med besök ifrån er.

10/10 Excellent

Maina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Anders on 2023/10/13
Tusen tack det värmer i hjärtat.

8/10 Good

Pia Katarina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Anders on 2023/10/9
Tack för ert besök vad roligt att ni trivdes.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra, trevligt och prisvärt
Svårt att hitta till när man kommer med bil.. men jättetrevlig och hjälpsam personal.
Stayed 1 night in Oct 2023
Response from Anders on 2023/10/9
Tack för fint betyg, det värmer.