Staircase

Reviews of Hotel Doña Chela en Calvillo

2.5 out of 5
Hotel Doña Chela en Calvillo
Benito Juárez 110, Col. Centro, Calvillo, AGS

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 30 reviews" "
Rating 8 - Good. 10 out of 30 reviews" "
Rating 6 - Okay. 7 out of 30 reviews" "
Rating 4 - Poor. 3 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for something simple.
Stayed 2 nights in Nov 2021

8/10 Good

Dorian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice and convenient location by the plaza. Its nice to walk wherever you need to go. Inside the room, bed uncomfortable. After 2 days I was over sleeping in the bed. The sink didnt really work in the bathroom. The water barely ran.
Stayed 5 nights in Oct 2021
Response from r on 2021/10/19
gracias por sus comentarios, cualquier inconveniente es necesario decirlo en recepción para ser atendido al momento y tratado como se merece, gracias por su visita y lo esperamos pronto!!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, the staff was very nice
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in the right location to be able to do a lot of things. Its in the middle of a lot of restaurants and bars, not forgetting the plaza thats makes everything even better. I am definitely going to stay in this hotel when I go to my hometown again.
Stayed 3 nights in Jul 2021
Response from y on 2021/7/13
Muchas gracias por su comentario y con gusto lo esperamos de nuevo !

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
This is the third time I stayed there. They have been remodeling. I don't like the shower heads, they are way too high. You cannot adjust it your liking. You can hear everyone in the lobby and at all hours of the night. I do not like the new doors on the rooms either. No windows
Stayed 2 nights in Feb 2021
Response from r on 2021/4/6
Buen día, lamentablemente las habitaciones fueron acondicionadas a los espacios del edificio viejo y se trató de conservar lo más cercano a los años 50's por temas de presentación. Por el tema del ruido deje les comento a limpieza y recepción. Agradecerle sinceramente sus comentarios

8/10 Good

Joseph, Surrey, BC, Canada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near the plaza central. - Must wait for hot water to shower. Inform staff if none to ensure the valve is opened. Last day was hot, and added cold for an excellent shower! Learned the ropes...
Stayed 6 nights in Feb 2020
Response from r on 2020/4/10
gracias

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 2 nights in Sep 2019
Response from r on 2019/10/6
gracias

10/10 Excellent

Atallah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from r on 2019/9/9
Gracias!!

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from R on 2019/5/1
Gracias!!

6/10 Okay

Jazmin, California

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very nice hotel but uncomfortable beds
Everything about the hotel was great! Perfect location right in the heart of town, very clean, friendly staff, great wifi, warm water, quiet. The only con was the bed. The mattress was extremely uncomfortable. My husband and I woke up every morning with sore backs.
Stayed 3 nights in Sep 2017

10/10 Excellent

sergio, V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel for Tourists
The hotel was perfectly located at the center of Calvillo making it easy and convenient to walk around and discover it's beautiful trademarks. The staff of the hotel were very friendly and accommodating. I would totally come back to this hotel.
Stayed 5 nights in Jun 2017

6/10 Okay

GEORGINA OYERVIDES

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
No me gusto el Precio muy caro y sin estacionamiento propio
Stayed 1 night in Dec 2021

10/10 Excellent

Roxana Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es bonito , solo si es de considerar el estacionamiento que no estás ahí mismo si no en otra calle .
Stayed 1 night in Oct 2021

10/10 Excellent

irima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from r on 2021/4/6
Gracias

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2020
Response from r on 2020/12/16
Gracias por sus comentarios

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from r on 2020/4/10
gracias!!

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia, personal amablee instalaciones limpias... podrian mejorar renovando sus toallas y ofreciendo amenidades de mejor calidad
Stayed 5 nights in Oct 2019
Response from r on 2019/10/26
Muchas gracias por sus comentarios

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para llegar, limpio buen ubicado un poco ruidoso las habitaciones que dan a la calle,
Stayed 1 night in Jul 2019
Response from R on 2019/7/30
Gracias por sus comentarios

8/10 Good

Cinthia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
En general muy bien el lugar y sobre todo centrico. Solo deberian aclarar que en realidad el hotel no tiene estacionamiento, es una pension a unas 3 cuadras que solo puedes dejar el carro en cierto horario, fuera de ese horario te cobran. Saludos
Stayed 1 night in May 2019
Response from r on 2019/5/29
Gracias

8/10 Good

Fernanndo, Aguascalientes

Business traveler
Todo bien, muy sencillo pero centrico, cerca de lo más emblemático de Calvillo. Limpio y buena atención
Stayed 1 night in May 2019
Response from r on 2019/5/29
Gracias!!

8/10 Good

Cristina, Zapopan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, excelente conexión de internet. Sería muy deseable que las habitaciones tuvieran aire acondicionado
Stayed 1 night in May 2019
Response from r on 2019/5/29
Gracias!!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Está bonito y acogedor. Me gusto su ubicación, muy cerca del centro
Stayed 2 nights in Apr 2019
Response from R on 2019/5/29
Gracias!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from R on 2019/4/23
gracias

6/10 Okay

JUAN CARLOS

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No es la mejor opción
Mala experiencia porque desde un principio no nos querían respetar la tarifa de la aplicación, la habitación sumamente ruidosa y las empleadas de limpieza traían a sus niños jugando en los pasillos del hotel, las toallas viejas
Stayed 1 night in Feb 2019
Response from R on 2019/2/21
Gracias!!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Hotel muy centrico en Calvillo, mucho ruido exterior de vehículos con música, con problemas de agua caliente.
Stayed 1 night in Dec 2018
Response from R on 2018/12/23
Gracias por sus comentarios, esperemos la siguiente ocasión solicite una habitación mas silenciosa y con gusto se la asignaremos!!

4/10 Poor

Jose Ivan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No hubo agua caliente hasta que se le solicitó al administrador por más de 3 veces. La ubicación es buena pero ya no regresaría.
Stayed 1 night in Dec 2018
Response from R on 2018/12/15
Me disculpo por parte del hotel, Gracias por su confianza

10/10 Excellent

Carlos, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación que nos asignaron estuvo de maravilla, en especial el balcón fue muy útil para descansar y pasarla muy bien. Muy limpio y muy bien ubicado para ir a todos lados.
Stayed 3 nights in Nov 2018
Response from R on 2018/11/12
Gracias!! los esperamos en nuestras nuevas instalaciones finales del 2019

4/10 Poor

javier

Disliked: Property conditions & facilities, room comfort
De entrada no estaba registrada nustra reserva, el cuarto muy pequeño para 3 personas sin aire, no cumplió nuestras espectativas, pero al parecer es el unico hotel en el centro de Calvillo.
Stayed 1 night in Jun 2018
Response from R on 2018/6/30
Le agradecemos sus comentarios

4/10 Poor

Verified traveler

Stayed 1 night in May 2018
Response from raul on 2018/6/6
thanks

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
todo muy bien. La atención del personal excelente. Solamente que no había agua caliente.
Stayed 1 night in Dec 2017
gracias