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希爾頓逸林飯店的評分

5 out of 5
希爾頓逸林飯店
B/H - 1&2, Taj Nagri Phase II, Agra, Uttar Pradesh

評論

9.0

太棒了

10 分，有夠讚；351 則評論中有 237 則" "
8 分，不錯哦；351 則評論中有 74 則" "
6 分，一般般；351 則評論中有 23 則" "
4 分，不太好；351 則評論中有 3 則" "
2 分，很糟糕；351 則評論中有 14 則" "

9.2/10

整潔度

9.2/10

員工素質

9.2/10

設施服務

9.2/10

住宿環境和硬體

8.6/10

環保程度

評論

2/10 很糟糕

Ya fang

於 2023 年 6 月住了 2 晚
Shyam Kumar 於 2023年11月28日回覆
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

10/10 有夠讚

Yumei

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
值得入住
飯店很舒適，早餐也好吃。
於 2019 年 9 月住了 1 晚
Front Office Manager 於 2019年10月19日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Donald，香港

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
優質的酒店
櫃枱員工表現非常有效率，酒店整體舒服，餐廳員工有禮，房間清潔，舒適，環境優雅 若果每個入住的客人都可以有免費Wi-Fi提供則更好
於 2017 年 11 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
高性价比
虽然是四星级的酒店，但体验超出想象。房间有点小但可以接受，位置方便，卫生整洁，餐厅也不错。SPA也很令人满意，相对价格性价比很高
於 2017 年 11 月住了 1 晚

10/10 有夠讚

Min-Yu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
當地屬於高級的旅館
充足熱水、乾淨空間、完善管理、環境安靜

10/10 有夠讚

Sunday

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is very clean close to the Taj but the TV is not working can’t find any station to watch
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Albert

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice pool and good breakfast.
於 2024 年 4 月住了 2 晚

6/10 一般般

Murray

於 2024 年 4 月住了 2 晚

10/10 有夠讚

sanjay

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent stay, very close to Taj, staff is all out to make your stay memorable
於 2024 年 4 月住了 1 晚

10/10 有夠讚

sanjay

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent place, value for money
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Romeli，Benbrook

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Romeli，Benbrook

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Navdeep

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very beautiful and very comfortable place to stay with family and friends.
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Sachin

不喜歡：整潔度、員工素質和住宿環境和硬體
Bad
於 2023 年 12 月住了 5 晚

8/10 不錯哦

Harmeet

於 2024 年 2 月住了 2 晚

10/10 有夠讚

Kavita

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This has been the best experience for myself and my friends. The staff are the best in the world. Friendly and attentive from start to finish. Akash at the front desk has been more than exceptional. We will not only remember the Taj Mahal but the hospitality from the staff at the double tree, Namaste
於 2024 年 2 月住了 2 晚

6/10 一般般

P

團體旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
OK but wouldn’t recommend
It’s a big hotel that had a lot of events on during our stay. Very busy at breakfast- on our last morning we had to sit in a cold bar as restaurant was full. Rooms comfortable enough but rest of hotel freezing cold during our January stay - most guests are dinner in coats and hats! Check out delayed by errors in the bill.
於 2024 年 1 月住了 3 晚

8/10 不錯哦

Kelly

喜歡：員工素質、住宿環境和硬體和客房舒適度
Nice hotel but consider eating elsewhere
Nice hotel with nice facilities but the worst buffet dinner I had in a month of staying in India. Limited options. Very average. Otherwise nice room and comfortable stay.
於 2024 年 1 月住了 1 晚

8/10 不錯哦

katsuaki

喜歡：員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Kamlesh

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Guido

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All you need and all the assistance you need in one place..
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Rahul

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Arvind Kumar

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Kamal

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Check in with Esha was excellent. She is truly a top notch professional. Abhishek at the breakfast buffet works at warp speed. Lobby is nicely done. Rooms are very comfortable and washrooms are excellent. Water temperature and pressure in the shower is excellent. We did see one or two small cockroaches. Also, there hotel lobby and the floor hallways could have better ventilation. Curtains could be better as well. Gym was great. In room dining service was good. Breakfast buffet is good - but not great.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

David，CARINA

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Double Tree Hilton Agra provides all of the features one would normally associate with this brand. Akanksha at front of house arrange two tours and we had a first rate guide for both of them. Vishnu’s warm greeting each time we entered made it feel like coming into a warm and friendly home. Very happy to have chosen this for our first night in India.
於 2023 年 12 月住了 1 晚

6/10 一般般

Veronica

團體旅遊
喜歡：員工素質和設施服務
The night we checked into the room there were dishes on the hallway and the next day they were still there. The front look beautiful and clean but once you left that area is a different story.
於 2023 年 11 月住了 1 晚
Shyam Kumar 於 2023年11月28日回覆
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 有夠讚

Orhan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very comfortable stay. Good location to find restaurants and street foods. Several minutes to the Taj mahal and Agra Fort.
於 2023 年 10 月住了 1 晚
Shyam Kumar 於 2023年11月29日回覆
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

6/10 一般般

Henryk

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a nice hotel with somewhat old decoration in the room. It was clean, except for the carpets in the corridors, which looked old and dirty. It has a nice pool and a nice view at Taj Mahal (from far away though). I had mixed experience at the hotel restaurant. In the evening, the Indian food was excellent. However in the morning, after lengthy waiting (40 mins) I got uncooked tandori dishes: paneer still full of water inside and chicken tikka with pink uncooked meet inside. Indian beer was not available this evening, and I could not order Margarita because the hotel run out of tequila. Three small beers and two Indian side dishes in the evening were 50 USD. One whisky sour and two Indian side dishes were 35 USD in the morning. The hotel booking without food was 68 USD. I believe that a restaurant that charges so high should be of really good quality. I was disappointed.
於 2023 年 10 月住了 1 晚
Shyam Kumar 於 2023年11月28日回覆
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 有夠讚

Tina

團體旅遊
喜歡：設施服務
Excellent service!
於 2023 年 10 月住了 2 晚
Shyam Kumar 於 2023年11月29日回覆
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

6/10 一般般

ravinder s

家庭旅遊
喜歡：員工素質和客房舒適度
不喜歡：整潔度
於 2023 年 10 月住了 2 晚
Shyam Kumar 於 2023年11月28日回覆
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

2/10 很糟糕

Nazuk

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Does not deserve 5 star rating in any capacity. First got a room with a broken air conditioner. Then a room with a broken exhaust. Then the water kettle was broken. The room is quite dirty. Then ordered a cup of tea and toast. It was 500 rupees and was delivered without a knife. When asked for knife it wasn’t delivered for 20 mins by which time both tea and toast were ice cold. Zero apologies, and nothing was done to make it right. Just appalled by the service and the attitude of the staff. Would not recommend to anyone.
Shyam Kumar 於 2023年11月28日回覆
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

8/10 不錯哦

Vijendra

家庭旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
There were kokroch in the room
於 2023 年 9 月住了 1 晚
Shyam Kumar 於 2023年9月18日回覆
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 有夠讚

Maritza

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Shyam Kumar 於 2023年9月18日回覆
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 有夠讚

Joji

於 2023 年 8 月住了 1 晚
Shyam Kumar 於 2023年9月18日回覆
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Place, close to lot of activities
It's a nice place and we had a good time. The reception staff (Esha) was good, Atul wait staff at the breakfast place took note of our needs and provided a good service. Overall it was a good time spent...
於 2023 年 7 月住了 2 晚
Shyam Kumar 於 2023年9月18日回覆
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. I have noted your appreciation for Esha and the same has been communicated to her in the right forum. It is such positive comments from our valuable guests that encourage the team to strive and excel to create everlasting memories for our guests. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 有夠讚

Venkatesh

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very nice place to stay if visiting Taj Mahal. Dining options are excellent. Staff is very helpful and polite.
於 2023 年 7 月住了 1 晚
Shyam Kumar 於 2023年11月28日回覆
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

2/10 很糟糕

Breena

情侶出遊, 團體旅遊, 家庭旅遊
不喜歡：員工素質和住宿環境和硬體
The management staff, especially the front desk assistant manager Amit, were awful. They were unaccommodating, rude, arrogant, unhelpful, and misogynistic. The rooms were just okay - shower didn’t drain, you can’t actually watch anything on the TV, etc.. The breakfast buffet was decent and the staff there were good. Overall, it was so shocking to be treated so poorly that I will never stay in a Hilton ever again.
於 2023 年 7 月住了 2 晚
Shyam Kumar 於 2023年11月28日回覆
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 有夠讚

Ali

喜歡：住宿環境和硬體和客房舒適度
Upscale nice and clean Hotel.
Really nice and clean upscale hotel in Agra.
於 2023 年 7 月住了 1 晚
Shyam Kumar 於 2023年11月28日回覆
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

2/10 很糟糕

Premratan

親子旅遊
不喜歡：整潔度和住宿環境和硬體
Dirty old towels and comforters. Missing basic toiletries. Staff was rude.
於 2023 年 6 月住了 1 晚
Shyam Kumar 於 2023年11月28日回覆
Dear Guest, Greetings from DoubleTree by Hilton Agra!!Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and give them a memorable experience. I have taken note of the concerns you have made and put to good use in our endeavour to provide the highest standards of care and service to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Sincerely, Shyam Kumar General Manager

4/10 不太好

Premratan

親子旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Dirty towels, missing toiletries, dirty comforters
於 2023 年 6 月住了 1 晚
Shyam Kumar 於 2023年11月28日回覆
Dear Guest, Greetings from DoubleTree by Hilton Agra!!Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and give them a memorable experience. I have taken note of the concerns you have made and put to good use in our endeavour to provide the highest standards of care and service to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Sincerely, Shyam Kumar General Manager

6/10 一般般

P S

於 2023 年 6 月住了 1 晚
Shyam Kumar 於 2023年11月28日回覆
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

6/10 一般般

Durga

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Over all its OK but rooms are small and not much options to choose online.
於 2023 年 6 月住了 1 晚
Shyam Kumar 於 2023年11月28日回覆
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

10/10 有夠讚

anna

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Ottima struttura. Personale eccellente e breakfast di buon livello
於 2023 年 5 月住了 1 晚
Shyam Kumar 於 2023年11月28日回覆
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

10/10 有夠讚

Kirsty

於 2023 年 5 月住了 2 晚
Shyam Kumar 於 2023年11月28日回覆
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 有夠讚

Lalith

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
I recently had the pleasure of staying at DoubleTree by Hilton Agra, and it was a truly memorable experience. The luxurious accommodations and exceptional service made my stay nothing short of perfect. The hotel is conveniently located just two kilometres from the Taj Mahal, which can be seen from the hotel at a distance. However, what made our stay stand out was the attentive and courteous staff, who went above and beyond to make us feel comfortable. From the moment we arrived at the gate to our check-out, every touchpoint was well-rounded, from the front office to the food and beverage and engineering departments. We especially enjoyed the dinner and breakfast buffet, which offered a variety of delicious cuisine. The staff was wonderful, and the hotel was well-maintained. Both check-in and check-out were professionally handled. I must credit the management for creating such a professional work culture that gives the staff autonomy to make the necessary decisions to make guests comfortable. Overall, I highly recommend DoubleTree by Hilton Agra for anyone looking for a luxurious and unforgettable hotel experience.
於 2023 年 5 月住了 1 晚
Shyam Kumar 於 2023年11月28日回覆
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

2/10 很糟糕

Richard

團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
My experience at this hotel was horrible. A tupperware company paid them to use one of their halls for a venue and this group blasted noise so loud all night. When I approached the front desk, the lady lied that they had no other rooms available to transfer away from the noise. After going back up to the room and again hearing the super loud noise and base, I went down again to complain. This is where I asked for management. They said they'll move rooms and to call 0 when I'm packed. I said I've tried calling 0 many times before already tonight and that no one was answering. They said that should now be fixed. Huge red flag. THEY WERE IGNORING THEIR GUESTS because of the loud music that was coming from the venue. I will never go to this hotel again. For the management reading this review, here is a pro tip: don't be in the venue business and also hotel business where you serve guests rooms for people wanting to you know, like sleep at night.
Shyam Kumar 於 2023年11月28日回覆
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

10/10 有夠讚

Mohit

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property , amazing staff , delicious food . Overall great service
於 2023 年 5 月住了 1 晚
Shyam Kumar 於 2023年11月28日回覆
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

6/10 一般般

GAGANBIR

家庭旅遊
喜歡：住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚
Shyam Kumar 於 2023年11月28日回覆
Dear Guest,Greetings from DoubleTree by Hilton Agra!!Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure.It is our constant endeavour to delight all our guests and give them a memorable experience. I have taken note of the concerns you have made and put to good use in our endeavour to provide the highest standards of care and service to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Sincerely,Shyam KumarGeneral Manager

2/10 很糟糕

Yik Yu Derek

於 2023 年 4 月住了 1 晚
Shyam Kumar 於 2023年11月28日回覆
Dear Guest, Greetings from DoubleTree by Hilton Agra!!Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and give them a memorable experience. I have taken note of the concerns you have made and put to good use in our endeavour to provide the highest standards of care and service to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Sincerely, Shyam Kumar General Manager

10/10 有夠讚

Sarah

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Gorgeous Staff very friendly and welcoming
於 2023 年 4 月住了 2 晚
Shyam Kumar 於 2023年11月28日回覆
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager