Aeon Mall Himeji Otsu Tours

The place is very clean, the room is bigger than regular hotel's I've stayed in Japan. AC is really cold despite the hot weather outside and the staff are very friendly and have good English speaking skills

Well-situated with spacious clean room.

The room is big for four of us. The sofa bed is so big can fit at least 6 people but we didn’t use it much. I could see the Kyoto tower which was very nice at night. The washer/dryer was our life saver. We loved the setting of the room so neat and practical and clean. We only stayed 3 nights so they didn’t have housekeeping service for us. But they provided all the towels for the stays. And if you need something you could get them in the lobby. The staff were friendly and helpful. They can communicate in English fluently. The only minor issue was the noise of the street. We stayed on 10/f which was the top floor. Our room was facing the street so at night we can hear some cars and ambulance making noises. And there was construction going on nearby so in the morning it can be a bit noisy. They gave us a gift at check out which was a nice touch. We loved this hotel. I think it called apartment but we had what we needed and we enjoyed the stays. Thank you!