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Reviews of The Angel Hotel Abergavenny

4 out of 5
The Angel Hotel Abergavenny
15 Cross Street, Abergavenny, Wales

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 99 reviews" "
Rating 8 - Good. 25 out of 99 reviews" "
Rating 6 - Okay. 5 out of 99 reviews" "
Rating 4 - Poor. 2 out of 99 reviews" "
Rating 2 - Terrible. 1 out of 99 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

william

Stayed 1 night in Sep 2023

10/10 Excellent

Sophia

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel, very friendly and helpful staff. Comfortable room. Will come again.
Stayed 1 night in Sep 2023

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting old property
Stayed 2 nights in Aug 2023

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Angel Hotel was the perfect place for our short stay in Abergavenny. It’s location was perfect for walking to the castle and to many local shops and restaurants. We also had our breakfast there and it was superb.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in town. The hotel was very pretty with several indoor and outdoor tables for dining, having a drink or just relaxing. Would recommend highly. Please be aware that although Expedia states there is free parking, parking is limited and if the car park is full you will need to park in the long stay parking across the street. Alternatively, you can reserve parking prior to your stay for 14 pounds/day.
Stayed 2 nights in Jul 2019

10/10 Excellent

Bertie, Oxfordshire

Liked: Cleanliness, staff & service, property conditions & facilities
Our only criticism would be that our room (a superior-room No 5) was very small and the bathroom (shower only) was too too small. In all, it felt claustrophobic and we were on the street side so a fair amount of traffic noise. Apart from the above a beautiful hotel/location with very friendly staff.
Stayed 2 nights in Oct 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic all round
wonderful hotel. Extremely comfortable with GREAT food.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit expensive but nice, clear easy to get to and welcoming
Stayed 1 night in Aug 2018

10/10 Excellent

Kvv, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding in Wales
Stayed at the Angel Hotel for a wedding and had a great time in every way.
Stayed 2 nights in Jul 2018

10/10 Excellent

Laurence, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming location and great staff
The attention to detail in all aspects of the hotel were exemplary. Staff were very attentive, thoughtful and charming. The room quality was excellent in all respects. Breakfast was particularly noteworthy with great choice and quality. If this hotel were in London, you could triple the rate.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2018

8/10 Good

dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2018

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Thea, Broadstairs Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel great position in the middle of town. Staff.very nice and friendly will definitely stay there again.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but room for some improvement
Room a little stuffy, but immaculately clean and otherwise comfortable. Restaurant can be variable - food is of good quality but cooking not always up to expectations. This time, venison was seriously undercooked.
Stayed 2 nights in Feb 2018

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Outstanding food and service would definitely recommend it
Stayed 1 night in Jan 2018

6/10 Okay

Dave, Aus

Liked: Cleanliness
Best hotel in town, but not international 4*
To be fair, The Angle is an acceptable clean accommodation of probably a 3* rating. The reception are friendly but not highly customer orientated as in Dubai and other international destinations. UK hotels including Marriott Heathrow have a big improvement to make to become INTERNATIONALLY 4*. UK 5* & 4* are really international 3*.
Stayed 1 night in Dec 2017

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent support and kindness. Hotel and rooms very well designed.
Stayed 1 night in Nov 2017

10/10 Excellent

Mark, Daventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location with great views of Abergaveny
I booked in to the hotel as i had a business breakfast meeting regarding www.worldseriesbowls.co.uk .The hotel is superb, having the WOW factor from the moment i entered the car park with "Sugar Loaf" hill looking on. What was excellent was the support the hotel manager and staff gave me and my business colleague to book an area to do a Facebook Live interview at short notice regarding World Series Bowls. THANK YOU and we had a successful FB live interview
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Angel, 10 - 11/11/17
Pretty good
Stayed 1 night in Nov 2017

10/10 Excellent

Franc, Brisbane Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Town centre. Close to everything.
Delightful service and ambiance. Excellent food and beverage selection. Rooms a bit crowded.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superstar staff at The Angel made my stay!
The lovely, warm and exceptionally helpful team at The Angel made this visit truly wonderful! Breakfast (both cooked and continental) was also very memorable, especially the delicious pastries from their own bakery. My only regret was that the bakery was closed on Sunday so I wasn't able to load up on goodies to take back home and share. Next time!
Stayed 2 nights in Aug 2017

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

John, North Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Town centre hotel
Everything came up to expectation and beyond! Staff were really friendly and helpful. The hotel was impeccably clean, tastefully decorated with a hint of recent refurbishment. Thoroughly recommended!
Stayed 2 nights in Jul 2017

10/10 Excellent

Chris, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
I stayed here because of a friends wedding. I couldn't fault the hotel, facilities, service or staff. It has a good car park; the staff were nice and friendly and always eager to help; the room was excellent with good facilities (including dozens of power sockets/USB charging points for a change) and actual air conditioning!; and the dinning facilities and bar were very pleasant and welcoming.
Stayed 2 nights in Jul 2017

10/10 Excellent

Alison, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Angel deserves Welsh hotel of the year award
We chose the hotel in Abergavenny for practical reasons to attend a family wedding in Usk. But we were so impressed with the hotel overall that it made it feel like a short holiday. You can tell that great thought, quality and attention to detail has been given throughout - unexpected for accommodation in a small town. Bedroom super comfortable, lots of different reception rooms befitting their purpose (breakfast room, dining room, bar, reading lounge) and nooks and crannies. Breakfast menu gave us confidence to eat evening meal there - something we rarely do in a hotel in this country. Above all, the staff were very warm, welcoming and efficient - which smacks of a thorough recruitment approach. My husband is a bread fiend and loved their bakery's sourdough ...
Stayed 2 nights in Jul 2017

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Best hotel in Abergavenny.
Stayed 2 nights in Jul 2017

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
This hotel is beautiful. The staff are amazing and there to help with anything. Right in the middle of town with a private carpark at rear. We loved being at The Angel. When we left it was like leaving home!
Stayed 5 nights in Jul 2017

10/10 Excellent

Brian, Hitchin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old town centre hotel
This hotel has a touch of class .It has been imaginatively refurbished with sensitivity and creativity.The staff were all excellent and helpful.Standards obviously matter to the owners of this fine hotel .
Stayed 1 night in Jun 2017

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem
Very nice stay
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, lots of character. Very good restaurant.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming hotel
A most enjoyable stay with a very comfortable room, delicious breakfast and very friendly staff. Ideally placed in the town.

10/10 Excellent

Richard, North West England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel in the centre of town.
Worth every penny of price paid. Lovely hotel with friendly helpful staff. Very nice room with comfortable bed and good facilities. Hotel is very well maintained and has lots of character and charm. Will definitely stay again when opportunity arises.

10/10 Excellent

Christine, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in the market town of Abergavenny. Short distant from glorious mountain walks or rent a boat on the canal. Lots todo if you're into the outdoors.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
I was here for one night for business in the area and I was very pleased with the Angel Hotel. The staff were extremely polite and professional and the hotel has a real feeling of grandeur about it. The bar had a good selection of all the drinks you could ever want and although I didn't eat at the restaurant I was certainly tempted. The room was lovely, the decor is far nicer than I expected mixing classic touches with modern features. Overall 5/5 I would definitely come here again for leisure purposes.

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and good situation
Very welcoming staff and the room was very comfortable

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Convenient and good value
Small room, small shower room would go for superior toom next time Restaurant atmosphere great and good value, Central town location good for shopping

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great weather, very friendly people, close access to everything

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely overnight stay,building work on our floor, would have been nice if we had been told prior to our visit,as some noise.

10/10 Excellent

Elizabeth, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
I had been told by a friend that the hotel was very good but it surpassed my expectations. The staff were both friendly and professional, very helpful. My room was comfortable with plenty of good quality toiletries and towels, as well as a bathrobe. The restaurant and bar were exceptionally good with some of the best food I've eaten at reasonable prices. I would certainly stay there again and probably shall do so as I like Abergavenny very much.

6/10 Okay

Philip, Nottingham

Liked: Cleanliness
Different than our first stay!
There is a large festival on at the weekend and everything seemed set up for this. We have stayed before and it was fantastic, this time however, it was OK. The room was small for an executive room and the bed was tiny for a double -my feet stuck out of the end (I am only 6 foot tall). It was a warm evening but there was no air conditioning or fan in the room. Rooms were being improved in the rest of the hotel - maybe this was something to do with it. We would go back -mainly due to the fact that our first stay was superb. Let's hope our next one is!

10/10 Excellent

Antony, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loving it in Abergavenny.
Sumptuous luxury in every way. The Restaurant was superb. The food was amazing. The hotel has character oozing from every pore. Criticisms? It's easy to get lost in it's myriad of corridors and rooms. Awesome.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great comfy hotel with excellent service, food and cleanliness.

10/10 Excellent

Alan, Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great service
A lovely weekend stay. Great hotel right in the middle of town.

10/10 Excellent

Jonathan, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best service I have experienced in the UK
I stayed in a beautiful room in this recently decorated hotel, was served great food and provided with genuinely fantastic service. I stay in a lot of hotels around the UK and NEVER leave reviews, but the service here was so ridiculously good I feel obliged to.