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Reviews of Toyoko Inn Hokkaido Okhotsk Abashiri Ekimae

3 out of 5
Toyoko Inn Hokkaido Okhotsk Abashiri Ekimae
1-3-3,Shinmachi, Abashiri, Hokkaido

Reviews

8.4

Very Good

Rating 10 - Excellent. 222 out of 626 reviews" "
Rating 8 - Good. 290 out of 626 reviews" "
Rating 6 - Okay. 84 out of 626 reviews" "
Rating 4 - Poor. 19 out of 626 reviews" "
Rating 2 - Terrible. 11 out of 626 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality hotel. Spotless and convenient, right across the station JR Abashiri. The buses to the main attractions in town don’t ride too often. Taxis are an option.
Stayed 2 nights in May 2024
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2024/5/15
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We look forward to seeing you soon on your next visit.

8/10 Good

????

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Wuan Shing

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied with the stay here 🙂
Stayed 1 night in Jan 2024
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2024/2/6
先日はご宿泊頂きありがとうございました。これからもより良いサービスをご提供できますよう一同精進して参ります。皆様のまたのお帰りを心よりお待ち申し上げます。

8/10 Good

Lynn

Stayed 2 nights in Jan 2024
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2024/2/12
この度は東横インオホーツク・網走駅前のご利用、誠にありがとうございます。またのご利用スタッフ一同、心よりお待ちしております。

8/10 Good

Alice

Traveled with partner
It’s an inn so we had very low expectations and was not surprised by the smallness of the room or the lack of wardrobe space. The morning breakfast was the worst we hv encountered so far on this trip. The bread was dry and the granola was so sugary it was like eating dessert. The egg omelette was tasteless. Looked pretty but far from tasty.
Stayed 1 night in Oct 2023
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2023/11/3
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will take seriously about your opinion and use it as a material for future improvement.

10/10 Excellent

Doris

Traveled with partner
Very close to train station. Small room but comfortable bed
Stayed 1 night in Oct 2023
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2023/11/3
先日はご宿泊頂き誠にありがとうございました。今後も館内全スタッフ一丸となりまして、皆様にお寛ぎの場とご満足をご提供出来ますように取組んでまいります。

10/10 Excellent

SENG FATT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2023/11/4
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。改めましてより良いサービス向上を目指し精進して参ります。またのお越しをお待ちしております。

8/10 Good

Hui Fang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cheap
Stayed 1 night in Sep 2023
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2023/11/4
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。改めましてより良いサービス向上を目指し精進して参ります。どうかこれに懲りずに再度当ホテルをご利用願えましたら嬉しく思います。

8/10 Good

Miyuki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2023/11/4
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。今回頂いたご意見をもとに、より良いサービスの向上を目指し精進して参ります。また機会がありましたらご検討していただけると幸いです。

8/10 Good

Phang

Stayed 1 night in Aug 2023
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2023/11/2
この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。ご期待にそえない点が多数ありました事を心からお詫び申し上げます。またのお越しを心よりお待ちしております。

6/10 Okay

Anthony

Liked: Staff & service
Staff was great, but our floor was definitely a smoking floor. If we had been staying more than 1 night, we would have requested a change. But it was late and we were tired. Just assumed that all hotels were non-smoking in Japan now. Caveat Emptor ... Always ask when booking.
Stayed 1 night in Aug 2023
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2023/11/4
Thank you very much for staying at our hotel the other day.We apologize that there were a lot of points that could not meet your expectations.

6/10 Okay

Toshiaki

Stayed 1 night in Jul 2023
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2023/11/4
この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。またのお越しをお待ちしております。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2023/11/4
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。今回頂いたご意見を基に、改めましてより良いサービス向上を目指し精進して参ります。どうかこれに懲りずに再度当ホテルをご利用願えましたら嬉しく思います。

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient business hotel. It surprised me that there was no public bath and sauna. Breakfast choices were limited.
Stayed 1 night in Jun 2023
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2023/11/4
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, great breakfast and staff.
Stayed 1 night in Jun 2023
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2023/11/4
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to promote better service in the future.We sincerely look forward to your next visit.

8/10 Good

David, Alhambra

Liked: Cleanliness, staff & service
The room was clean and decently sized with amenities available in the lobby if you need to. Staff was friendly and accommodating. Parking is complimentary in a movable platform where you are given a card by the parking attendant after you park. There is a traditional Japanese style breakfast and it was tasty. There is a big flaw in the hotel though. There are 11 floors with only one elevator for all the guest. This means you may have to wait a while for the elevator to take you up and down. During peak hours, the wait for the elevator is pretty long and you may have to wait more than 1 round for your turn since it may be already full from the other guests.
Stayed 1 night in Jun 2023
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2023/11/4
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.Please give us the opportunity of improvement by all means. We sincerely look forward to seeing you again.

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service
Perfectly located and comfortable stay.
Stayed 1 night in Jun 2023
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2023/11/4
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We look forward to seeing you soon on your next visit.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2023/11/4
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。今回頂いたご意見を基に、改めましてより良いサービス向上を目指し精進して参ります。またのお越しをお待ちしております。

10/10 Excellent

Bryan

Stayed 1 night in Jun 2023
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2023/11/4
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。今回頂いたご意見を基に、改めましてより良いサービス向上を目指し精進して参ります。またのお越しをお待ちしております。

10/10 Excellent

Sze Sze

Stayed 1 night in Feb 2023
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2023/11/4
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。改めましてより良いサービス向上を目指し精進して参ります。またのお越しをお待ちしております。

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2023/11/4
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。改めましてより良いサービス向上を目指し精進して参ります。またのお越しをお待ちしております。

6/10 Okay

Akiko

Liked: Cleanliness
It was ok for just few nights stay.
Stayed 1 night in Feb 2023
Response from 東横INNオホーツク・網走駅前 くちこみ担当 on 2023/11/4
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station.
Stayed 2 nights in Jan 2023

8/10 Good

Mutsumi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and good breakfast
Staff at the front was helpful. The room was clean and quiet. The bathroom was small. As my mom and I are petite, we had no problem. My mom had a bit hard time to get into the tub, which was high. Breakfast was mostly Japanese style and homemade. Rice was very good. Their kitchen staff was friendly. They gave us onigiri for our lunch. Sweet!
Stayed 1 night in Jul 2022

8/10 Good

Chika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Man Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay over.
It’s good and the hotel upgraded me to a twin room which was very spacious and comfortable. The location is very convenient and close to the Abashiri station.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a hotel so cheap, it was actually better than some of the other hotels I've stayed at! Obviously, it's a small hotel that ranks about 2 stars on google maps (2021), but it doesn't feel like a 2 star hotel. Pros: - the price - free parking - free breakfast - free amentites (Wi-Fi, towels, masks, face cleaners, etc.) - RIGHT IN FRONT of the station, if that's useful information There was even a vending machine on the first floor that had cheap drinks and beer compared to local convenient stores, so I really never wanted to leave my hotel room! Cons: - not the best view - small rooms - not by any restaurants or downtown, so you'll definitely need a car to enjoy sightseeing around here There's not many cons, given I was only staying there for one night. I could even say the bed and the pillows were comfortable, especially since Japan has many hotels with really uncomfortable pillows. I recommend this place!
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2021

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like its location, just the opposite side of JR Station and bus stop. Staffs was nice, pajamas provided at the front, free mineral drink, humidifier was available in room. Only thing was that staff cannot speak English which made it difficult to communicate. I did had problem when trying to confirm my reservation because I booked it thru web agent, when I called them and tried to talk for almost 10 mins I did not success, lastly I asked my friend to talk to them in Japanese. I’m recommend you to stay at this hotel.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Standard twin room was tiniest we had in Japan. No place for one bag. Impractical desk area. Firm mattress. Buckwheat pillow. Minimal lobby with basic breakfast; no restaurant but smelly food being prepared for a sort of happy hour.Across from train station. 10 minute walk to convenience store. Check out 10 am.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Razberry, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - Breakfast is love. I went for second (actually third) serving and was afraid it might be impolite to do so since others (mostly Japanese) only had 1 serving. That said, I’m guessing many who stayed there are businessmen. - Location is beyond perfect. Come out of JR station, cross the road and it’s right in your face. - Hospitality is remarkable. The staff really went beyond, attending your needs throughout the stay. - The room is clean, decent and simple with basic necessities. Cons: - I stayed in a single room. Pretty small, esp when you have a big luggage. Not an issue to me though. - The bed and pillow are a little too hard. Good for your back definitely, but I won’t say very comfortable. Unless you are a heavy sleeper like me who can sleep anytime anywhere.
Stayed 2 nights in Dec 2019

8/10 Good

Patricia, Singapore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel near JR station and convenient to take local bus to ice drift museum.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service, nice breakfast, very clean and great location
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is just outside Abashiri Station is very convenient. They provide free breakfast in morning even though very less options for vegetarians but still very nice. Room bed is quite comfortable and good in space. Only thing which feels need improvement is overall look and feel of hotel from inside. It needs renovation.
Stayed 2 nights in Aug 2019

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
A good stay. Located opposite the JR station. Hotel staff were very friendly. Room was clean and bed was comfortable. Breakfast was simple but filling. Items were promptly replenished. No problem with parking as there were plenty of lots. Took about 10-15 mins to walk to town for dinner. Sukiya is just across the road, very convenient to have a hot meal if one is too tired to walk to town. Would stay again.
Stayed 2 nights in Jul 2019

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well located hotel.
Well located hotel nearby to train station, restaurents and convenience dhops.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and nice room size for a room of 4. Easy location just opposite the train station. Car park was sufficient even for larger 8 seater cars. Very nice, simple but tasty breakfast included!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and tidy room. near the railway station. friendly staff
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got very spacious room, good for 2adults+2children. However bathroom is very small. Overall it is very clean and comfortable. Electric kettle is too small and slow boiling. Comes with free parking. Breakfast has very limited choices and not appealing at all. Staff was friendly, overall is good.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Wan Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Typical Japanese business hotel.
Location is good, right across from train station. Reception service is good. Parking is convenient too, just beneath the hotel. Room is typical small business hotel. Nothing fancy or extra.
Stayed 1 night in Nov 2018

10/10 Excellent

Pui ni fanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient for station. Fairly large rooms by Japanese standards
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Bed and pillow could have been better
Stayed 1 night in Feb 2019

8/10 Good

Meen, Bangkok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Staff can provide all the bus schedules and also tourist info. There is free limited curry for a dinner during my stay. There is a 24hr restaurant closed by but for those recommended ones, probably need 10++ min walk. I had to book a smoking room but didn't really smell anything. Overall, I recommend this hotel.
Stayed 2 nights in Feb 2019