West End 5 Stars Hotels

"Beautiful facility. Spacious rooms. "

"The Hotel Jerome just keeps getting better and better. I grew up around the Roaring Fork Valley, so have seen various iterations of this hotel over my life, but I think this one might be its best life yet! The hotel is decorated perfectly, the rooms are spacious, but the staff are where it really shines!! Peter on the front desk absolutely made our stay - he always had a smile for us, but, uniquely, made you feel as if he had a vested interest in the enjoyment of your holiday. It didn’t feel like he was just putting on a nice face for his shift - he seemed a genuinely caring guy who went above and beyond for everyone he interacted with. He very kindly arranged for a little extra gift for us when we left which was just the cherry on top! We did have a little confusion with our luggage which took about 6 hours to find its way to our room, but the cocktails in the main bar and the lovely servers while we were waiting made us forget the hassle from that! It’s obviously a luxury hotel that comes with a luxury price but think Hotel Jerome justifies it with their attention to detail and exceptional employees. It often reminded me of an American version of Gleneagles and I think the new GM (who is also lovely, of course!) will continue to see it go from strength to strength. We can’t wait to come back!"

"Wonder place to stay"