Impeccable guest service is at the heart of every 5-star hotel in St. Michael. From the moment you arrive, staff ensure your every need is met, whether recommending activities and tours or providing in-room beauty treatments. On top of that, hotels must offer upscale amenities to obtain a 5-star rating. These can include deluxe baths, spa facilities, swimming pools, fine dining restaurants and knowledgeable concierge.