The desk staff and concierge were wonderful: helpful, prompt and friendly. The rooms were beautiful, and the breakfasts offered a huge and delicious variety of cereals, breads, eggs, meats, cheeses, juices, coffees, teas, and more.
The desk staff and concierge were wonderful: helpful, prompt and friendly. The rooms were beautiful, and the breakfasts offered a huge and delicious variety of cereals, breads, eggs, meats, cheeses, juices, coffees, teas, and more.
wallis e
Reviewed December 12, 2017Reviewed December 12, 2017
Great property within walking distance of the best of Mainz and good parking area. Place was nice and perfect for a small family to stay for a few days.
Great property within walking distance of the best of Mainz and good parking area. Place was nice and perfect for a small family to stay for a few days.
Jessica
Reviewed December 18, 2023Reviewed December 18, 2023
It’s a real gem!
The view from the outside is not particularly inviting, but on stepping through the main doors, you are immediately struck by the beautiful reception area. Light and airy, and very spacious - very welcoming. The straff throughout the hotel were very professional, friendly and extremely helpful.
The breakfasts were amazing, a wonderful selection, and again, the young staff were very efficient and helpful in making the breakfast times fun and enjoyable.
The location of the...
It’s a real gem!
The view from the outside is not particularly inviting, but on stepping through the main doors, you are immediately struck by the beautiful reception area. Light and airy, and very spacious - very welcoming. The straff throughout the hotel were very professional, friendly and extremely helpful.
The breakfasts were amazing, a wonderful selection, and again, the young staff were very efficient and helpful in making the breakfast times fun and enjoyable.
The location of the...
This is one of the most beautiful European hotels that we have stayed in. The ambiance, history, and warmth of the hotel is magical. You feel like you're staying in a Queen's castle but our room was updated and comfortable. The staff could not be more pleasant and helpful. The restaurant was superb. I recommended this highly!!
This is one of the most beautiful European hotels that we have stayed in. The ambiance, history, and warmth of the hotel is magical. You feel like you're staying in a Queen's castle but our room was updated and comfortable. The staff could not be more pleasant and helpful. The restaurant was superb. I recommended this highly!!
Maureen
Reviewed December 26, 2016Reviewed December 26, 2016
We absolutely loved our stay here! The staff were warm, welcoming, and incredibly accommodating, making us feel right at home. The location was perfect—central to everything and made exploring the area so easy. We’ll definitely be back for another stay!
We absolutely loved our stay here! The staff were warm, welcoming, and incredibly accommodating, making us feel right at home. The location was perfect—central to everything and made exploring the area so easy. We’ll definitely be back for another stay!
Roomers was a slight shock when I arrived - everything was black or dark
Even light switches were black! But I soon was won over by the sheer quality of the decor and thoughtfulness of the design. Quality marble bathroom, large designer gels/shampoos instead of silly small bottles, TV that is seamless in the wall but swivels to allow viewing in bed or on the couch. A shuttered window looking down onto the lobby. A vintage Bluetooth speaker. An alcove with a modern statue. Hi tech lifting system...
Roomers was a slight shock when I arrived - everything was black or dark
Even light switches were black! But I soon was won over by the sheer quality of the decor and thoughtfulness of the design. Quality marble bathroom, large designer gels/shampoos instead of silly small bottles, TV that is seamless in the wall but swivels to allow viewing in bed or on the couch. A shuttered window looking down onto the lobby. A vintage Bluetooth speaker. An alcove with a modern statue. Hi tech lifting system...
I always stay with Hilton and I booked a room on the 11th floor (Executive Level) and it was much better than expected. The Executive level proivde food and drinks with the room! The view in the Suite was outstanding and service was excelent everyday. The room was very big with a seprerate living TV room and nice size bathroom with seperate shower and tub for soaking.
The only suggestion is the AC would not lover the room past 73deg and did not seem to cool the room well.
I always stay with Hilton and I booked a room on the 11th floor (Executive Level) and it was much better than expected. The Executive level proivde food and drinks with the room! The view in the Suite was outstanding and service was excelent everyday. The room was very big with a seprerate living TV room and nice size bathroom with seperate shower and tub for soaking.
The only suggestion is the AC would not lover the room past 73deg and did not seem to cool the room well.