In Postmasburg, a hotel must provide a certain level of upscale features to earn a 5-star rating. These can include gourmet restaurants, on-site gyms, saunas and spas, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-focused standard of service. You can expect things like in-room massages, concierge services and nightly turn-down services. Some may also offer extra touches such as a welcome gift.