保拉 5 星級飯店

「Nice hotwl, good service」

「This is a new hotel and there is still a lot for them to smooth over before they can live up to the 5 star rating. We had issues daily and although the staff were very nice and polite, it did feel like most of our complaints were met with a smile, but then dismissed. Guest relations did upgrade our room to the best suite for all our troubles, but unfortunately, even in that suite the pool was still too cold to use and the jets in the jacuzzi bath were not working. Despite raising this to the...

「Great」

「我的房间阳光不充足，其它都好」

「前台，早餐员工，非常友好专业。服务很好。」

「Facilities are modern, new and clean. 」

「The location is close to the main historical buildings and tourist centres. The breakfast buffet provides diversified kinds of good foods and is worthwhile to pay extra cost for it. Most of the staff are welcoming and helpful. But the staff of cashier are a bit too cool to greet their guests. The dust on the cups in the minibar broke the image of its “blink blink cleanliness “. It’s good to live there for one day and try the breakfast buffet. But it is not suggested to live there for more...

「From the minute we arrived, staff were attentive and helpful. The hotel was really comfortable. Lots of breakfast choices. We would stay again.」

「Rooms are very spacious and clean. Beautiful Spa and breakfast was really good. I would 100% recommend staying here.」