Flawless guest service is integral to every 5-star hotel in Oak Island. From the moment you enter the lobby, staff attend to your every need, whether offering luggage assistance and storage or providing a nightly turn-down service. Plus, hotels must feature top-rate conveniences to be eligible for a 5-star rating. These can include luxury bath products, saunas or spas, pools, gastronomic kitchens and knowledgeable concierge.