牛頓 5 星級飯店

「客房打掃的很乾淨，可惜華人櫃檯人員不會講華語」

「When we arrived the hotel at 5pm, our room was still not available and we were asked to wait for 20 minutes. The room had a terrible and disgusting smell. When we asked to have our room changed, they replied saying that they did not have a single room available. Later on, the duty manager called saying that they have an available room on the higher floor, however we went and inspected the room and still found the same disgusting smell. The duty manager told me there was no more room available...

「Room is clean, services are good」

「非常乾淨舒服」

「good service」

「客房整潔-超乎預期 但是check in服務可以再好一點，因為本人已經是第二次入住了。check in過程很慢，聽到對比旁邊另一個客人的服務人員很好，第一次來新加坡已可以升級住宿服務。而且check in服務員沒有清楚講解deposit 可refundable。」

「客房整體清潔良好。只是在8號的清潔欠完美，厠所沖身地面和地壇仍遺留了頭髮，這方面請留意。其中一張床上的圓柱靠墊被員工放在地上，這方面不能接受。房間毛巾比較舊，或許是環保原因，尚可接受。」