Mala Mala Game Reserve 5 Stars Hotels

"I feel it was overpriced for what we got. Our room was booked for occupancy of 4, yet the set-up of cups, plates, etc. in the room, was for 2, as was the dressing gowns and the chairs on the patio. The service in the dining area was appalling - it took 20 mins to get a waiter to notice us and then equally long to get our drinks that were way overpriced and small in comparison to the same drink at other establishments. Getting luggage to our room was a mission with no assistance. The door handle was not sealed, and batteries were exposed on the handle outside the door. Signage around the property with directions is poor. Lighting in the room is not practical - especially having the bathroom and passage light in the bedroom connected - makes nighttime bathroom visits a problem for all. There's also no towel holder in the guest toilet. I would not be coming back any time soon, especially based on the price we paid and the disappointment we experienced."

"Our stay was incredible! We were treated so well by all the staff and received a personal welcome on arrival. Our game viewing guide, Ayanda, was fabulous and knowledgeable - learnt so many new things about the animals, birds and trees, etc.. I received a birthday cake, which was delicious. The food was wonderful and the menu varied. Wish I had booked a longer stay, but will definitely recommend and stay again. Thank You to all at the Train, who made our stay so exceptional. "

"Absolutely incredible stay. So looked after from start to finish, all of the staff are incredibly welcoming. Beautiful rooms and delicious food. Twice daily game drives included and are amazing with chances to see all of the animals in Kruger"

"A wonderful place to stay! "

"The rooms were lovely and the staff were for the most part friendly however at this price point the lack of attention to detail was not acceptable. Room snacks were inadequate and not replentished daily. Personal amenities not replenished daily. Food was good but the menu needs work: no pork served (if you want to serve Halal that should be an option, not the norm), one day lunch was all salads but the next no salads, bread served with first dinner but not the remaining ones, Hotels.com amenities do not match hotel website amenities, Cheese platter served without biscuits, some days poolside service but others we had to look for service. I have stayed at other hotels in the area that were better. At the price, I expect exceptional, not ordinary."

"Everything about the lodge was amazing from the room to the safaris with our guide Barry and tracker Eddy. Ntombi was amazing during the meals. All staff was very friendly and made our short stay amazing. I would recommend this lodge to anyone going there. I will definitely if I get the opportunity. "

"Amazing coordination of care . Tracker, guide, butler, admin- all working together for a phenomenal experience"

"All of the rooms were beautifully renovated. The food was incredible, everyone in the staff went out of their way to make sure that guests were happy, and they called everyone by name. The Safari rides were over the top and our guide Stuart and his tracker Colin were very knowledgeable and professional. The jeeps were brand new and very comfortable. We were sad to leave after an incredible 3 night stay at Leopard Hills."