Hai Phong 5 Stars Hotels

"This is an amazing property!! Top notch service, hospitality. The grounds are beautiful. Quiet and peaceful. The breakfast buffet was and room service food was excellent. Would stay here again in a heartbeat!!"

"Beautiful hotel, very clean, friendly staffs, great location, and great dining options. "

"Staff were all attentive and guest oriented. Hotel suite rooms were great , breakfast buffet was good. The pool area is nice, just wished it stayed open later than 6pm"

"Excellent, best , most spacious suite ever. Breakfast is good. The pools are amazing. Golf course is really exciting "

"Honeymoon suite was incredible, huge and beautiful, very large outdoor private terrace (though semi overlooked by next door). Great experience, though would have liked more time cruising (we had a 45 minute tender boat transfer) and as all these cruises, tried to pack too much activity into a short time and sadly even Lan Ha Bay was busy with lots of rubbish in the water. Food was good including lots of vegetarian options. Overall very good. "

"Love it"

"The hotel was situated in a secluded area, separated from the rest of the town. The staff members were exceptional - they treated me like family. Every single person, from the employees on the 17th-floor bar to those at the front desk, was incredibly sweet, well-mannered, polite, and helpful. I had such a great experience that I can't wait to go back, and next time, I plan to bring along even more friends."

"The property was clean and the staff was very kind. "

"Nice hotel and very clean "

"Can’t fault the cruise or the staff who were brilliant.. But if you get up early to marvel at the views of a world UNESCO heritage site your going to be extremely disappointed and annoyed to see a HUGE amount of floating rubbish deposited by boats of all kinds including the boats that brought you there..!! We did see one small boat attempting to clean up some rubbish with a small net with very little impact. Please Vietnam look after your UNESCO site a lot better than you are."

"Great location in Hai Phong. Staff was very helpful and friendly."

"good location, next to scenics spot"

"The staff are all amazing, the boast was in good condition, a few small wear and tear things, but nothing that detracts. We looked at so many cruises and I think at this price point they are all similar, except the dinners were buffet which I was not expecting, and they were just average buffet. The lunches were great. Breakfast buffet was also average but I think they were doing the best with what they had and expect they would all be similar. The experiences were great and it is an amazing...

"We were a little apprehensive about booking our bucket list Ha Long Bay cruise with Scarlet Pearl after reading mixed reviews in various platforms but we went ahead with it and went with no expectations. We were very pleasantly surprised. The pick from our hotel in Hanoi was on time and in a luxury van which was very comfortable. We did stop at a pearl store on the way but there was zero pressure to buy anything. Check in was smooth and so was the transportation to the boat itself. Upon...

"This is a beautiful beachfront resort. The view is amazing! If the ocean is rough or not your thing, the pool is also wonderful. It is a very busy place and we found the noise to be a bit much so be prepared for this. We had the buffet breakfast included in our package and the food was good with a nice selection however they tended to run out of items after 8:30 or so. The beds were very comfy and the staff were extremely accommodating. Rachel at the front desk provided excellent customer...

"2nd day change into the small boat, Want us give up the lux cabin for 8 hours that we pay high price for, that is not acceptable.we pay over $ 1200 a couple for 2 nights 3days trip."

"Highly recommend this company. The staff and food exceptional. Attention to details in all areas. The excursions are carefully selected and they were all amazing. The rooms are beautiful and it was enjoyable to relax on the balcony. I recommend the 2-nights/3-days if you can. We truly got to enjoy Halong Bay to the fullest. "

"The rooms were comfortable and spacious and the staff were very friendly "

"I had an absolutely incredible stay at this hotel!! Probably in the top 5 best hotel stays I have ever had. Our room on the 22nd floor was absolutely amazing, beautifully renovated with modern finishes and a balcony with a stunning view of Halong bay… this hotel had everything! …and the front desk staff members were amazing- very friendly and eager to help us maximize our stay… they recommended a one-day boat tour which was really quite excellent. The breakfast buffet wasn’t included, but was...

"Fabulous hotel in gorgeous surroundings. Attention to every detail architecturally, and quite eco friendly. Breakfast was wonderful with good selection. Perhaps because we went in low season, food service asides from buffet breakfast was quite slow, but the beautiful ambience makes up for it"