Faultless guest service is the foundation of every 5-star hotel in Goodlett. From the second you arrive, staff ensure your every need is met, whether offering luggage assistance and storage or providing a turn-down service. Plus, hotels have to offer superior amenities to be eligible for a 5-star rating. These can include luxury bathrobes, spas or saunas, pools, gourmet kitchens and knowledgeable concierge.