法蘭克林 5 星級飯店

「We very much enjoyed this hotel. It had a good central location, only a few blocks from Broadway street so we were able to walk everywhere. The room was large and the bed comfortable. The staff were very friendly. We did not make any use of the hotel restaurant so we cannot speak to that. The workout room was a bit sparse but about what one would expect at a hotel. The only minor issue we had was that we felt that the housekeeping came rather late in the day, if at all, and we had to call...

「The only issue was on check in. The guy who checked is in ( long black hair in a ponytail ) initially booked us into the wrong room. ( 10pm on 5th ). When we went back down to get checked into the right room it looked to be a huge inconvenience for him to sort. Plus the refund of the deposit taken on my card for this room has not been paid back yet - 2 x 98.78 on to card no 5384 2300 8037 2376. I’m still waiting on this to be paid back . I’ve spoken to hotel staff who said they would get it...

「Great bar —enjoyed the cocktails and snacks 」

「Great」