Outstanding guest service is integral to every 5-star hotel in Albion. From the minute you arrive, staff attend to your every whim, whether answering room service calls 24/7 or providing in-room massages. Additionally, hotels have to feature upscale amenities to qualify for a 5-star rating. These can include luxury bathrobes, on-site spa facilities, swimming pools, fine dining kitchens and knowledgeable concierge.