Sonoma Ranch 4 Stars Hotels

"Clean room ! The staff wasn't available for drinks or food. A lot of the staff was just standing and socializing. "

"Beds needed to be cleaned. Bug bites from bedding. Hot-tub does not allow children under 16, would’ve booked elsewhere if we had known, upper management scolded our child for getting in hot tub."

"Everything was amazing from the room, the view, the amenities and casino. I just wish the restaurants on site had more variety in what food they offer. The main pool was closed our entire stay but the west pool was amazing. Would definitely come back. "

"Beautiful pools and grounds, friendly staff. Great location. Stains on carpet in room which was gross. Water out of bathroom sink was cloudy/milky."

"Perfect dog friendly resort. We will be back for sure!"

"stunning resort with beautiful amenities "

"Hotel is beautiful and I was surprised at the location and design with it being my first time there. Check in was a breeze and the lobby was so pretty with the waterfall inside by the cafe and front desk. The inside bar by the lobby was nice, had a great view and the staff working there were friendly, attentive, and great. We enjoyed food and drinks from the bar and patio and everything was tasty. It really gave a “resort” type of feel. Warning to anyone who hasn’t been, there are a TON of stairs if you plan on going to the pool and wandering around. The place also feels like a maze at times, especially at night. The bartenders at the pool bar were not friendly and barely gave any attention. I get that the timing is off at times but it’s the weekend and the least they could do is acknowledge patrons at the bar. I consistently felt like I was an inconvenience to them by being there and ordering. They would look up at me, all 3 of them, then ignore me. Maybe the bar is closing up which is valid, a little communication could help. After waiting a couple of minutes being ignored, I walked up to the upstairs bar to get drinks, no big deal. As i walked down, the bartender was helping others with new orders. Either you’re closing or you’re not right? And with those stairs, this was not an easy feat between the pool and bar multiple times. Overall I would stay here again, plan better when going to bar and pool, and I would just avoid the pool bar completely. Beautiful view and pool"