Historic Downtown Grapevine 4 Stars Hotels

"Great hotel "

"Great place"

"Walking in there were several estranged guests, one of whom was behind the counter complaining about his car being stolen from the parking lot. The woman at the front desk was trying her best but was undoubtedly overwhelmed and had no help. The single elevator they have was extremely slow. The room was dated and needed re-caulking and maybe new shower tiling because it has broken sections. The lighting was maybe the worst part. Cold bright lights that make me feel like I’m in a hospital. Disappointing as Hilton is usually not too bad. "

"It was an overall good experience here. Staff was friendly and helpful. The restaurant food was yummy. Our room backed up to the freeway, and it still had a vent unit on the wall even though they had central heat/air, so we could hear the wind ripping and cars pretty well. Had to drown out noise with sound machine at night. Other than that it was a good night stay. "

"Clean room, friendly staff "

"The overall sray was plesent, the staff nice and everything went soomth but I had booked two weeks in advance requesting a few accommodations for the special occasion and they said the would do their best and the room we had wasnt kn the top floor and it was just facing the highway. And there were other reviwes where the staff offered special thinngs in the room for the occasion but that was only offer online not recommended when I called ot when we checked in. And then the breakfast was $25 a person. I wish they had been just a little more accommodating in this aspect. The front desk attendant did give us a parking pass but the whole thing was very dirty expeccally the entrance ally from the parking. I dont think that should be $25 a night on top of your room either but I guess that just me. I dont think it was worth the pretty entrance but it was just those little things. I think its easy to forget when you work there all the time that for people like me I was hoping for a once in a life time experience for our celebration and we got the minimum is what it fel like. "