Hills 4 Stars Hotels

"Beautiful, well thought out hotel. Our room was next to the mechanical room so it was very loud inside our room. They have no business putting paying guests in that room. I understand when you book through a third party site and receive a discounted hotel room, that you will be placed in less optimal rooms, such as a bad view, etc. But this was beyond the pale. I would never have stayed here had I know it would be in a noisy room next to the mechanical room. At checkout I was told the supervisor would be in at 3:00 PM and would call me. It has been 24 hours and crickets."