Downtown Portland 4 Stars Hotels

"Big noise and bang noise coming from the ventilation system and I had to change the room and dragging all my luggage in the middle of the night to a different room that a nice lady at the reception find it available. The new room was dirty, with moisture around the bathtub grout and smelly walls from 100 years old wood. Never go back in this property "

"This hotel was is so beautiful. Our room was the exactly as we hoped. The restaurant inside of the hotel was fantastic."

"Great location. Great staff. Old and outdated hotel."

"It was classy, and nice but when I went to shower there was no hot water😢 so that brought the rating down... and the 2 clowns at the front desk thought they were comedians..! Trav, over and out a here...😩"

"Very poor service and in dis-repair! No hot water in shower in our room and shower head sprayed everywhere when turned on. Could not take a shower. No coffee service in room. When i went down to the front desk at 6 am to tell them about the shower and to ask them about lack of coffee service in the the room, they said it is not provided but we could request coffee service and it would be brought to the room. The night desk personnel there at the time were unsympathetic and unapologetic. No coffee service in the lobby at 6am and the restaurant did not open until 7 am. We had prepaid for the room and parking and at check out were informed there was an additional $40 fee for amenities which we were not aware of and not included in the Expedia quoted price. Needless to say, we were not happy and the day manager waived the fee. They also informed us of a $60 deposit fee at checkout which will be reimbursed after check out. We will not return."