Cruso 4 Stars Hotels

"Great!"

"Very nice hotel, great location and very nice and clean "

"Can't say enough about ALL the staff! Seriously, all of them. Everyone went out of their way to accommodate and happily doing it. Suite was appointed beautifully and exceeded our needs. Reverse Osmosis water and ice available on every floor. Complimentary cold, bottled water, morning coffee & tea, afternoon refreshments, WSJ. A lot of little touches that add up to make a big difference, but again, the staff was amazing! "

"Loved the hotel vibe, and rooftop pool area was so nice! My only issue was the complexity of the elevators, and everyone we saw had the same problem! It became a standing joke. But I would definitely come back here!!! Loved the rooftop patio and restaurant, Wildwood. Staff was wonderful, too! Perfect location and an easy walk to everything. Thanks for a great stay 😉"

"This was a wonderful, last minute stay for us. The hotel is fairly new but it exudes a 1920's art deco charm. The food in the hotel restaurant, Lumiosa, is exquisite, and the rooftop bar has three separate patios plus interior climate-controlled seating. The rooms are very tastefully decorated and the bathroom has plenty of shelving space. The staff is outstanding. Each of the employees that we came in contact with, be it the host, servers, valet, reception or cleaners, were exceptionally friendly and solicitous. We will definitely stay there again."

"We stayed at the Inn on Biltmore Estate from Thursday through Saturday morning, and our experience was nothing short of exceptional. Our visit coincided with the 4th of July, and the fireworks display on Friday night was absolutely breathtaking — a highlight we’ll never forget! From the moment we arrived, the staff made us feel welcome and well cared for. Every single person we encountered was warm, professional, and eager to help. While we wish we could remember all their names, a few really stood out: Jim, our friendly and helpful shuttle driver; Lorenzo from valet, who was prompt and courteous; and Teresa in the dining room, who provided wonderful service. Speaking of meals, the food was phenomenal across the board. Every dish was thoughtfully prepared and delicious — not a single disappointment. The Inn itself is elegant, peaceful, and beautifully maintained. It’s the perfect complement to the grandeur of the Biltmore Estate. We left feeling rested, inspired, and already talking about our next visit. Highly recommended!"