Cotonou 4 Stars Hotels

"desk staff very help full, enjoyed our stay."

"Enthusiastic staff, most could only communicate in French. Property in good location with proximity to beach. Rooms had poor finishes"

"First room looked very outdated, I was offered another room which was very outdated too. Not as pictured."

"The host was very responsive"

"I booked for a senior suite. I was placed in a junior suite because even though I had already paid they double booked it and gave it to someone else. I was upset, but they said I’ll be refunded for the difference. I reached out several time to the property, to Expedia and they weren’t able to help. Even tho I was given a receipt with the amount to be refunded. Now I am filling a claim with my bank. Additionally, the food was terrible, they only have one iron on the entire property which I needed...

"l établissement est ferme depuis 6 mois JE VOUS DEMANDE DE ME REMBOURSER MON SEJOUR SUR MON COMPTE. RENE CODJIA"

"BIG PROBLEM! I have stayed at Hotel du Port many times and love the hotel. However, the hotel did not honor my Hotels.com reservation; they explained that They are no longer accepting any reservations through online companies. I was informed that I will need to get a reimbursement from Hotels.com. since Hotels.com already charged me for night, but apparently never paid the hotel. So I was forced to pay for the night, directly to the hotel, after Hotels.com already took my money. I paid twice...