Cologne 4 Stars Hotels

"The room was really nice. Room clean. Staff was very nice and helpful. Airport shuttle was a challenge until we figured it out. the shuttle took us where we wanted to go when we scheduled it which was helpful. The lunch we had was very good and fresh. "

"Room was clean. Staff at the dining space were excellent. Parking is to be paid upon arrival - $5/night +tax. They do not validate. Using the Bonvoy app, housekeeping did not provide the requested items - extra towels, shaving kits. Upon checkout I was informed that the reservation paid through Expedia was a deposit and was charged an additional $35. A friend who booked another room, was charged a second time for the total amount and they said they would release the initial “deposit”. The facility could use a little maintenance - the elevator shaft door on floor two doesn’t close all the way and the call light indicator has been damaged. Overall, due to the additional fees/runaround, I would not stay again."

"Room was amazing and really clean. Felt really spacious and like home away from home. The hotel felt completely safe and the staff was very friendly and accommodating. "