Centerville 4 Stars Hotels

"Under construction never told how to get to our room as the elevator closest to lobby was not operable. Ice machine not operating had to go two floors down to get ice. Had an over 300 person party and as a guest of the hotel-we were secondary in their concerns. Had to walk through the party to get to the lobby. Very embarrassing as they had formal wear and we were in travel clothes. Had a great burger in the restaurant. But the construction was not a pleasant dinner accompaniment. Restaurant didn’t open till 4, construction should have stopped at that time. Not sure who manages this hotel but they are lacking in their ability to make sure all quests are happy. Never have had an experience like this in a Hilton property. Very disappointing. Do better."