Westhampton Beach 3 Stars Hotels

"Customer service needs major improvement. They need to communicate better. Instead of helping they become very rude. They do not tell you their policy and then confirm they received your request, but never apologize. Receptionist hangs up the call and then doesn’t answer just to later say “you got cut off”. Our room was not as bad. It was clean. But their reps need better training. They are dealing with paying customers. "

"Love the Hotel because is convenient close to everything and its clean most staffs are helpful except for JR. He is at the front desk. Has no manners, no empathy, and its not helpful at all. Does not greet the client and its very rude. However Jonathan was very polite and helpful. Saw me with my 2 small childrens and my luggages helped all the way to my car."

"Staff were accommdating and helpful."

"Recently enjoyed a few days at the Sagaponack before the "season"started. My accommodations were wonderful. The rooms are thoughtfully prepared with a few little extras that were such a nice touch. The staff was great and I appreciated the coffee bar stocked with morning essentials like yogurts, granola, breakfast bars and croissants or afternoon treats, like chips, fresh baked cookies and some sweet candies to grab and go. The setting was beautiful and the grounds impeccably maintained. I would recommend highly and look forward to staying here again!"

"Breakfast was awesome! Had everything you could ask for. I just had some yogurt, but there was plenty to choose from. I did not cook in the kitchen but it's nice to have to heat something up in the microwave or to have a cup of tea at night."

"Hotel was clean, staff was friendly and helpful. Breakfast was a little sparse but had all the typical continental breakfast items."

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"Room was very clean check in was quick and easy breakfast was decent only complaint is the bed was not comfortable (for me at least) "

"Breakfast was good for a continental breakfast that was included in stay "