Waterloo 3 Stars Hotels

"The room was clean and the staff were very helpful "

"We checked in and went into our room which smelled like a wet dog. Asked the person at desk if we could get another room, stated “I don’t know what to tell you we are booked”. Asked for a refund and then he stated we will try to get the smell out. We waited in room and a nice lady came to door and showed us 2 more rooms we could switch to (booked up huh). The room we took did not smell but air conditioner kept running and was really cold but we stayed. Never again, we have taken many trips and this is the first time we had an issue with a hotel. That lady that gave us another room was only bright spot there!! Don’t stay, look elsewhere."

"Had a family trip & this hotel was a great stay. Good breakfast & friendly staff"

"Excellent hotel and in a very good location."

"Overall property was suitable for my needs. However, the front desk lady was extremely rude. Taking calls before waiting on the customers who had been standing there for some time to check in. Prioritizing the person on the phone as someone “famous” and therefore more important. "