St. Charles 3 Stars Hotels

"I have never experienced a worse hotel stay. Especially the restaurant/bar and server named Ren. She was rude, not only to myself but numerous other patrons. There also were elevator issues as well as issues that went unresolved. People staying there are using patients or visitors of the Mayo Clinic and it is a very difficult time for most. This is not a vacation destination. Because of the treatment I only stayed one night and went to Centerstone Plaza instead. I highly recommend them. Never the Kahler. To this date, they still have not released the charge on my credit card. Another example of poor service "

"Breakfast was good. The faucet.i. iur room did not work properly, turned it on and would not shut off no matter where you moved the single.handle. then you would either get hot on bith sides or cold. Beds were comfortable."

"It was a nice relax place "

"Overall great!"

"Staff was excellent-room was great"

"The rooms both nights I was there, were very clean, very spacious, great beds, and so quiet! There were several groups there so I thought it might be extra loud but it was the opposite. Easy access to Mayo Clinic was helpful as well. A great place to stay!"

"Great amenities"

"Pros: affordable, staff willing to help and breakfast Cons: bathroom flooring buckling, no pool towels (asked for some but out), hot tub was warm but not working and stains on the furniture. "

"The Berkman is a very modern hotel. Wonderful for short or long term stays. Rooms are well insulated, you don’t hear your neighbors. We had a one bedroom suite. Very nice kitchen facilities, fully equipped. Comfy bed and sofa. Nice balcony. Dog friendly, sixth floor has a dog relief area and even a dog bath. Highly recommended."