Souss-Massa-Draa 3 Stars Hotels

"We had an amazing stay at your hotel apart the waiter at your restaurant was very unprofessional and treated us not too good and we had to leave the restaurant and had our dinner at the restaurant next door the Paragose at Argana so on our way back to the hotel complained to the hotel reception about his behaviour .other than this all the staff are amazing and the hotel is beautiful I would recommend to anyone to stay there. Thanks Million.H"

"When we went to book the hotel on your website the text inferred breakfast was included but it wasn’t. The small print detail did show breakfast was not included but we did not notice this detail. This is misleading. The Breakfast was in a different building a few hundred meters away. It was principally Moroccan with little options for international visitors, even missing basics like Toast and ordinary bread. The quality of the buffet was poor. The Fridge made a racket like a tractor which affected our quality of sleep. A maintenance person tried to help but could not fix it. We turned off the breaker for same, sacrificing the milk for our tea. There were NO international or English channels on the TV - no BBC, CNN nada. The staff were nice, the room was clean and the basics were ok but on the whole we’d never stay there again. We do not understand why you give it a 4.9 rating - there are far superior hotels nearby. "