「I am writing to express my dissatisfaction with my recent stay and to request a partial refund due to a significant issue that affected our experience.
During almost our entire stay, we were not provided with working room keys. Every time we needed to enter our room, we had to go to the front desk and ask a staff member to unlock the door. This was inconvenient and time-consuming, especially when we had to wait 10–15 minutes for assistance or return to the front desk because no one arrived to...
「I am writing to express my dissatisfaction with my recent stay and to request a partial refund due to a significant issue that affected our experience.
During almost our entire stay, we were not provided with working room keys. Every time we needed to enter our room, we had to go to the front desk and ask a staff member to unlock the door. This was inconvenient and time-consuming, especially when we had to wait 10–15 minutes for assistance or return to the front desk because no one arrived to...
OSCAR