「I booked a room for 2 nights and right after I checked in the hotel lost partial power and we had no heat, no tv, no microwave, no WiFi and even though they have a kitchenette no dishes, no cookware or cutlery! I called twice to request at the very least a partial refund and I even spoke to a manager who said they would call me but they never did, I get that the power outage was not their fault but they definitely didn’t help me with a refund!」
「I booked a room for 2 nights and right after I checked in the hotel lost partial power and we had no heat, no tv, no microwave, no WiFi and even though they have a kitchenette no dishes, no cookware or cutlery! I called twice to request at the very least a partial refund and I even spoke to a manager who said they would call me but they never did, I get that the power outage was not their fault but they definitely didn’t help me with a refund!」
Geames