石橡樹保護區 3 星級飯店

「Room was nice and clean」

「Bed bugs in the first room we were placed in, dirty matress. 2nd room leaky sink facuet. Main reason the hotel was picked was for the indoor pool, which was closed for maintanence.」

「It's very suitable for someone who loves to cook for themselves.」

「Very clean and safe」

「很好」

「very convenient, only need to drive 5 mins to the Domain shopping street.」

「WiFi good, check in staff was pleasant, however there was some redundancy in giving my ID and CC which I already did on the app. Building well maintained and designed. Very clean and meticulous. Only problem was low flow showers. Tubs drained well. Don’t like single ply toilet paper but towels were thirsty. Slept well on the fine king sized bed. Breakfast was fine.」

「The property is very well kept up. Every area was clean and inviting. I wish they would have coffee in the room since the breakfast is a paid breakfast 」

「Staff is very rude. Unwilling to help with anything. Annoyed that I asked for more towels. Stayed there 4 days. Last 2 days there was no water. Couldn't shower or brush our teeth. Asked to speak to a manager, they said she doesn't work in the office. Gave me a phone number. Called multiple times, left multiple messages. She never returned my call. We deserve a refund for the last 2 days, and they know it. But won't return our phone calls. Horrible customer service.」

「Everything is perfect except it could be more clean! 」