龐弗里特 3 星級飯店

「It was nice.」

「Nice」

「Staff was friendly and attentive 」

「Great customer service front desk experience 」

「I stayed with my wife for transiting to Washington airport (DCA). I need the shuttle bus service from hotel to DCA. I asked the staff, lady looks like African American, at/about 9:30am on 4th Dec. if I have to reserve the shuttle. She say , yes, and when I need the shuttle service? I answered about noon. She answered, "no problem". Unfortunately, when we checked out at noon, she say, sorry, no more shuttle before 3:00pm. Finally, we have to take taxi to DCA, and costed me US$30. Poor experience...

「Good 」

「Clean room. Helpful front desk staff who facilitated early check in when I needed to change for an event. Thank you! 」

「It was quiet and staff was great!!」