Pleasant Hill 3 Stars Hotels

"Clean room . Showers could be cleaner "

"Great staff and convenient location."

"Great staff. Wish they had a nicer restaurant "

"Clean and nice staff!"

"The condition of the room was completely unacceptable and far below what was advertised. Upon arrival, we found the room to be filthy and unsanitary. There was trash throughout the hotel, dirty walls, blood stains on the floor, and a strong, unpleasant odor. The toilet seat had yellow stains, the curtains were dirty and had holes in them, and the overall condition of the room was extremely disturbing. Additionally, there was no air conditioning available. When I raised this concern with the front desk, I was simply directed to a sign stating that there was no A/C and was told to contact the third-party booking provider. This response was unhelpful and did not address the seriousness of the situation. I have taken photographs documenting the condition of the room as evidence. Given the state of the property, I strongly suggest that you review your listing on Expedia, as the current representation does not reflect the reality of the accommodations. I expect this matter to be addressed promptly. I look forward to your response and a resolution to this issue. Filthy disgusting place!"

"This is a nice place to stay when you are in Oakland.... Lovely views, very nice staff, parking, easy access, good breakfast, not too expensive -- I'll be back!"

"the property was very modern and clean. staff was helpful. "

"Arrived around 6pm. Given room key without any directions. Room located on 3rd floor. Had to use stairs. I’m 74. Asked where to park, told in the back. My room was at the absolute opposite end of the hotel from the back. Had to wander back and forth down endless hallways, Room looked like it was used for odds and ends. Mattress was not comfortable. ONLY SAVING GRACE FOR THIS HOTEL WAS A LOVELY, STAFF WOMAN WHO MANAGED THE BREAKFAST BUFFET. I asked EMILIA if she liked working there. She said yes, she had been there 27 years off and on. I asked if people were nice, she said yes. I went on to tell her about my experience, she was so sweet, so sorry I had such an experience. She said it’s usually not like my experience. Whatever pay EMILIA is receiving, it’s not enough. Sometimes it just takes good training to improve. Corporate could reduce executive pay and improve budget and salaries in order to get/keep good employees."

"Had Dirty towels with hair on them when I arrived also the toilet was clogged when I got there but other than that the staff was quick to fix these issues "