Pleasant Grove 3 Stars Hotels

"I was really bummed with our experience at this hotel. It was close & convenient for a walk to the UCCU for a concert, pretty much the only thing that was worth our short stay. We checked in around 5:30 pm, & were not there long before we left for the concert. Right when I walked into the bathroom, it smelled like pee. Underneath the toilet seat, there was pee underneath the lid. Behind the toilet there was also a wad of hair, & hair inside the shower which we had not used yet since we had just entered the room. The carpet by the beds had not been vacuumed, and on the floor by the mirror there was white powdery stuff on the floor. The room wasn’t too bad looking for an older hotel, but it definitely was not cleaned at all other than the beds being made. I hope that the bedding was changed before making the bed. The parking lot was very full & parking was not the best. There was a U-Haul with a trailer parked across multiple spots taking up the very few parking spots that were available. This should have been moved & parked back in the extra parking lot. I would not drive back in the parking lot furthest away from the hotel, there are big holes & dips that need to be filled. I was extremely upset after talking to the hotel “manager” when I had checked out that our room was disgusting & I even took pictures of what hadn’t been cleaned. He didn’t say much & said the white powdery stuff was paint, which it was not, & even if it was. Why was it not swept? Would not recommend!"

"Great buffet style breakfast!"

"Was not very happy with property. Tub was dirty & outside property grounds were dirty. I requested to have room / beds turned over & they said its only done on particular days. Was not happy with place & would never stay at this location again. "

"So unfortunately there’s construction going on all around the property. It’s a NO CASH resort. The pool was a walk from our room but it was a beautiful day so we didn’t mind walking. But one night we were woken up at 7:15 with our room shaking from the trucks starting behind us. They did do everything to make it right though which is so appreciated. So be aware of heavy construction and if it’s windy your car will be dirty, it will need a car wash after. I appreciate all the help from the staff though."

"Nice room although view could have been better"

"The property was beautiful and the staff was great. The only thing that I would change is the breakfast variety. Basically the same daily, with the meat options changed out."

"The employees here are always friendly and well dressed. They greet you when you walk in and never treat you like you are an inconvenience. The breakfast is hot and there is a lot of variety. Rooms are clean and the pool is a nice added amenity "

"The staff were amazing! Hotel was quiet & clean. There were only two small complaints: 1. The room wouldn't get cold enough for us to sleep well. We like it cold when we sleep & the fan kept cutting it even though it was in the 'on' position. 2. The 'bars was only open from 5 - 10 & you couldn't get a drink without ordering food. The problem is that the 'food' was VERY limited, i.e. popcorn, fries, burger, frozen pizza. (Hector was AWESOME! BTW) Other than that.... it was awesome!"