Morris Island 3 Stars Hotels

"Clean and pleasant "

"I am extremely disappointed with our stay and nobody from management reached out during this time or after. During our stay the elevator (one elevator because the other is not operational) kept going down and I was with my physically handicapped child and no one reached out to see if we were ok. My daughter kept having to climb 4 flights of stairs in pain. My daughter has Cerebral Palsy and wears full leg braces to assist her walking and has pins and plates in both her knees which makes stairs extremely uncomfortable and difficult to navigate. This hotel needs serious repairs and should not be falsely advertising themselves as a luxury beach hotel with easy access and renovated rooms. It is not. I sent the front desk staff pictures I took of the room, which was in serious disrepair. The room had outlets with no covers on them, a extension cord plugged into a lamp that was had frying marks on it like it had almost caught fire, the furniture was all banged up, the mattresses were incredibly hard, the sheets were old, worn, and rough, the sliding glass door didn’t open as someone had broken off the handle and I could see the handle sitting on the balcony outside. No housekeeping ever came the entire four days that we were staying there. And the worst part was the elevators that did not work. When we arrived, one elevator was already out of service and we were told by the front desk. It had been down a month, but no one told us until we got there. The other elevator kept going do"

"We just stayed for two nights.. our room was very c"

"I had extenuating circumstances to my stay and they were absolutely no help"

"I’m not one for negativity but I am one for honesty so here we go… I booked this room because of the price but also because it advertised that there was a shuttle service that brought residents to downtown Charleston, which was amazing as I wouldn’t have to worry about ride sharing or renting a car. When we arrived, we were informed that there is no longer a shuttle service and that it’s because of new management? There are 2 buildings for the hotel, the main one and then a motel-like structure to the side which is where we were in. Of course, with my luck, we were put right next to the freeway and the dumpster. Both brought individual challenges of their own like the constant sound of traffic or the obnoxiously loud truck that changed the dumpster at about 6:00am every other morning. When we got into the room, our door wouldn’t shut. After slamming it a time or two, it finally shut but there was a slit of opening all around it. So although it was shut, it was not completely shut as you can pass notes in between it, or even better, things could slither their way in. When I received a generated text from La Quinta asking if we need anything the day we checked in, I mentioned the door concern but never heard back so I made sure the next morning I went to let them know. A man fixed the side of the door but not the top and bottom. Overall, not the greatest- respectfully. Not enough space to talk about breakfast cause Jesus take the wheel on that! Good lord."