Highspire 3 Stars Hotels

"I booked this hotel through Hotels.com and was charged by Hotel.com. But at the checkout at the front desk they told me that the balance of the virtual card sent them by Hotels.com was $0,00. So they forced me to pay again. That is unacceptable! Both, the local hotel and Hotels.com are responsible for the agreement they have with each other. Both should be accountable before the costumer. This is unacceptable!"

"Great breakfast, clean and easy to get to"

"Very clean and quiet"

"Good, clean hotel for the price. Water flow in sink was very slow and toilet handle was hard to push, but overall we had no complaints."

"Cleaners use some cleaning products with scent that cause me an awful headache... Why not using just fresh scent or products without any. And TV was working not so well - sometimes I could switch channels, sometimes not... So a lot of room for improvement"

"Very clean and quiet. Staff was very helpful."

"When we checked in the gentleman helping us was anything but a gentleman. He was rude and not helpful. When we said we didn't understand why if we were Hilton Honors members that we were not granted complimentary breakfast. He rudely informed us that we booked through a third party app and were not entitled to any Hilton Honors amenities. When I said we had been asked for our Hilton Honors number and had gotten communication from Hilton Honors.....he answered the same thing over and over....you booked through a third party app. We finally went to our room to find it to be filthy. The bathroom had hairs on the toilet and a long black hair and dust and dirt on the hand wash container on the wall. I have photos. We left for dinner and a show and came back deciding to make a cup of tea using the hot water in the lobby but the hot water was not hot. We decided to make tea in the room but the keurig was filthy and obviously had not been cleaned in a long while. I have photos. I intend to write a complaint to Hilton Corporate."