Heartwell 3 Stars Hotels

"Hot tub was closed due to staff not being trained on routine daily maintenance/per front desk. television remotes not working. dial for light in bathroom missing. All staff friendly"

"Stayed here for my son’s 7th birthday. Family and ai enjoyed the pool, beds were comfortable, not far from the big apple, and great breakfast. Front desk was always reachable and friendly "

"Our stay went well, check-in was quick, room was clean. We checked out mid-morning the next day. Early afternoon my daughter realized she had left her headphones at the motel. She knew the exact location in the room where they were. I immediately called the motel. I spoke with a front desk clerk, who checked with housekeeping and assured me they weren't found. We pulled off the interstate and searched all our bags, no headphones. I called back and asked for an update and asked them to check again. They told me they would let me know by 6pm when laundry was done. I called again at 6:15pm and no headphones were found. I don't think we will return to this location. "