港泉 3 星級飯店

「service is good, but only one person in service. Kind of slow. The door key a little old. Over all is worth to stay. Swimming pool is the bonus point 」

「The hotel was well maintained」

「Breakfast was good, staff were grumpy. Room was clean, but bathroom was a poor renovation that needs it again, no vent fan and mold was visible. Shower head was low, even for my 5'3" height due to a bathtub being put over another bathtub. Outside of building is gold vinyl siding that looks grey due to the freeway exhaust on the outside. Filthy. lighting even when turned all on and all the way up in the room was very dim. Room was quiet. tub didn't want to drain very well during shower,...

「All was fine. The room was comfortable and the staff helpful. I had to leave early and did not have breakfast.」

「Great breakfast bar.」

「We were in town for a family wedding and I reserved 3 rooms for us. My family showed up to check in and they were denied access because I was not physically present (I was coming later). Even though my wife is included in my profile they could not get in. My wife, daughter, and daughter-in-law had copies of the reservation but they would not honor them. The desk personal (Wendy) was very rude and would not help. I talked to her on the phone and she said she would not help. After I called...

「Very run down which I normally don't mind but this hotel had a chain link fence around half of it and a musty/moldy smell permeated the rooms. We booked it because it has a hot tub, which was broken. There were no sign indicating it was broken or being repaired but it was colder than the pool! .」

「The breakfast were the same thing every day no switch up」