Hallam 3 Stars Hotels

"I'll write this here, because when I try to send direct feedback on the survey the property sent, the capta security doesn't work and never allows it to submit: To the hotel: You already know this based on many reviewers' comments on here over the years, but the complete lack of soundproofing from the squeaking exposed floorboards from above (my room's ceiling) and hearing neighbors speaking between the walls desperately needs to be fixed. Aesthetically the hotel is beautiful. Functionally, it's close to unusable as a hotel for guests on Floors 2-4. If someone is staying in the room above you, forget about it, your stay is constant squeaking. Fortunately, our front desk person empathized and was able to move us from the 3rd floor to a 4th floor Accessible room on a sold out night in order to escape the constant ceiling floor creaking above us. Without that, I would have likely required a refund and found another hotel. Also, surprised how well we could hear our neighboring room's conversation. They weren't talking loud, but we could hear them no problems. You already know all this. Looking at reviews after the fact, you've been told many many times about the unacceptable sound proofing for this class of hotel. In the end: Beautiful hotel. Functionally poor. "

"Ok"

"I'll try to make this short.. the place is filthy!! The bathroom had dirt and hair everywhere. The shower curtain had what looked like a streak of human feces on it! I couldn't shower without the bathroom flooding, the mattress was dirty, the walls are so thin you can hear everything, and miss were running up and down the halls non stop! My husband and I had to leave early because we couldn't stand it anymore! To top it all off I unpacked my suitcase and a cockroach fell out! I am absolutely disgusted!!"

"This hotel was a nice one. Staff was friendly and helpful. Breakfast was good. Free parking a plus."

"Spent one night with my daughter for her volleyball tournament.. it was very pleasant and will stay again"

"When we checked in the gentleman helping us was anything but a gentleman. He was rude and not helpful. When we said we didn't understand why if we were Hilton Honors members that we were not granted complimentary breakfast. He rudely informed us that we booked through a third party app and were not entitled to any Hilton Honors amenities. When I said we had been asked for our Hilton Honors number and had gotten communication from Hilton Honors.....he answered the same thing over and over....you booked through a third party app. We finally went to our room to find it to be filthy. The bathroom had hairs on the toilet and a long black hair and dust and dirt on the hand wash container on the wall. I have photos. We left for dinner and a show and came back deciding to make a cup of tea using the hot water in the lobby but the hot water was not hot. We decided to make tea in the room but the keurig was filthy and obviously had not been cleaned in a long while. I have photos. I intend to write a complaint to Hilton Corporate."