Gladstone 3 Stars Hotels

"My room I booked was unavailable when I got there - I got a room with 2 queens and expected a king with a jacuzzi tub - spine with clerk got the king bed and said the room with the jacuzzi tub wasn’t available yet it was still available in the Expedia site and I wanted a discount for their false advertising g but I have not heard from them- I am not happy Please contact me"

"NOT up to Best Western standards! The owner definitely doesn’t care about this property. Hot tub not clean, but very strong with chlorine (!); carpet worn out and several tripping hazards, hallway air vents were mysteriously all sealed off with tape; breakfast definitely poorer than other continental hotel breakfast; bathroom sink not draining properly, hair dryer dangerously broken, microwave tripped the breaker in the room (concerned about the electrical), shoddy work on repairs; staff not in uniform (not sure who was actually staff) and — la pièce de résistance — the door handle to our room literally fell off in my hand. The only redeeming part was the very comfortable Serta Perfect Sleeper beds (which were great)."

"Staff was friendly and room was clean"

"Great location, friendly staff, tidy room, superb breakfast. There were some renovations ongoing but nothing that was intrusive. Traveled w a dog and there wasnt great soundproofing of the rooms so i had to run the tv and dishwasher to muffle some noise but great areas for walking dogs. Didn't partake in the hot tub/pool as it looked a little outdated. Also a 70$ additional fee if traveling w pets. Very nice stay that has a few areas for improvement."