佛羅倫斯 3 星級飯店

「I was very disappointed with my stay. The pictures online are extremely misleading and do not accurately reflect the actual condition of the property. When we arrived, the exterior looked rough, with boarded and cracked windows visible from the outside. There was even yellow caution tape around some of the grassy areas near the entrance, which immediately gave a poor first impression. As soon as we walked into the lobby, there was an overwhelming smell of Fabuloso or another strong cleaner that...

「Desk clerk wasn't as concerned about the issues that was reported when I first arrived concerning the room...」

「這是我第二次入住這家酒店，下次来奧斯汀，我們還會選擇這里。」

「I was booking the family suit, It was very perfect 」

「Room floor was not vacuumed. Leaky roof/windows. Nasty trim. Bathroom walls had holes. Shower had no water pressure....」

「The staff was amazing especially Kayla at the front desk. She accomodated us to be closer to our family that was also staying there. She went above and beyond. I hope they see this review!」

「The room was huge. But the bed was weird because it was only a mattress on a tall bed frame. The sink area was old a cracked. I couldn't find the hot water in the bath tub. Also the tub had a bath mat in it. Which also thought was gross. The water didn't drain from the tub. So I thought maybe the plug was in. Nope it was a huge clump of black hair. Discussing. Couldn't wash my hands enough.」