佛羅倫斯 3 星級飯店

「The dinner buffet was a surprise and just what was needed. Staff were ALL very friendly and helpful. Room was large and spotless. Super hotel experience!」

「The room was not clean enough, the tabletop was not wiped clean.」

「good」

「Everything thing was great.」

「Property manager was rude and dismissive when my party and I expressed concerns. He went as far as to state that he does not run a “shiesty business” when he was not accused of such. Will not stay here again. 」

「A nice, well-maintained historic hotel. The hotel staff was away from the front desk a lot, and the restaurant staff was a bit unorganized with our reservation. We had to wait 10 minutes past our seating time and there were lots of tables open. Otherwise, it was a great experience with a great bartender and good food!」

「This hotel was truly a gem. I was so surprised to see the size of the room and the suite amenities . The linens and bedding were super nice and clean. The living space was large and had the feeling of being at home. A cute Boutique surprise when I walked into the room. Highly recommend!!」

「Huge property with garden area and dog park. Grand home with Beautiful rooms and decor thruout!!! Bed comfortable. Would have liked to see more creative food at breakfast like real eggs, pancakes, French toast, fresh fruit salad. Would definitely come back. 」

「When we got to the room the door that went straight out to the street from the room was open. Anyone from the street could have walked in the room. We could not get it to close and stay close and we could not get it to lock. I called and emailed the property manager. Who did get back in touch with me after I had got someone off the street to help me. I had to go outside on the street and get a stranger to lift the door up, and I had to pull on it from the inside to get it to lock. I was not...