費雷斯山 3 星級飯店

「everything is good」

「Good 」

「Very new hotel」

「The pictures were very misleading. The hotel is awful. The carpet was sticky when walking on it barefoot. The hallways on the first floor had no ceilings. The staff was not helpful at all and scolded us and our children for everything. I leaned against a table and from across the lobby the staff yelled at me to sit on a chair. My son and his teammates were talking and laughing in the hallway and got yelled at, another hotel guest said she witnessed it all and they weren’t doing anything wrong,...

「I must thank the customer service staff here; they helped guests check in smoothly! Although the room was a bit old, the front desk staff's enthusiasm was enough to keep guests coming back. The only downside was some hair on the pillow, but that was a minor issue, and the staff provided new pillowcases.」